Unique to the implementation of this project, Amadeus will be working throughout the Altéa implementation, to support Kuwait Airways with best practices and new business procedures, and to help ensure a cost-effective and timely upgrade from the existing (legacy) system.
In order to keep pace with the exponential growth of the aviation industry across the Gulf Region, Kuwait Airways’ comprehensive overhaul of many of its business processes will see the airline working its way back to being the dominant carrier in its home market with opportunities for further expansion in the years to come.
“Kuwait Airways is currently undergoing a wide-reaching programme of change and this comprehensive transformation process must be driven by the mission to reassert our pioneering legacy in the region’s aviation industry. By working with Amadeus we are not just appointing a technology partner, we are working alongside a trusted provider with long-standing experience and expertise in the airline business. We are confident that the changes we are making will be the foundation blocks for Kuwait Airways’ success in the near and long-term future,” said Rasha Al Roumi, Chairperson & CEO of Kuwait Airways.
“With this partnership with Kuwait Airways, Amadeus is starting a new chapter not just as a technology provider, but as a business consultant as well. In addition to providing some of the best technology on the market, we want to help airlines reach their best results by sharing the experience and knowledge we’ve acquired through our 30 years in the airline business,” said Maher Koubaa, Vice President, Head of Airline Group, Middle East and Africa at Amadeus.
The implementation of the new business processes is estimated to be a six-month project, with the “cut over” planned at the beginning of Q2 2017.