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People and business practices
Supporting the travel industry starts with how we operate as a company. How we care for our people, run our business, and manage our environmental and social impacts.
Diversity, wellbeing, and professional development
We foster a workplace where people feel respected, supported, and able to grow. We support continuous learning through digital courses, targeted training, and upskilling programs. We also encourage practical, impact-oriented innovation.
Corporate governance, ethical AI, and data security
To strengthen accountability, we embed sustainability into our governance, processes, and performance systems. We maintain high standards of data security, privacy security, and responsible technology use, applying ethical AI principles and accessibility by design so our solutions are safe, fair, and usable for all.
Reducing environmental impact and upholding human rights
We continue to reduce the environmental footprint of our operations and supply chain and uphold human rights across our value chain through science-based diligence processes, and our Environmental Management System.
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Compliance and sustainability reporting standards
We comply with demanding reporting standards such as the CSRD and perform well in major sustainability indices including the Dow Jones, CDP, FTSE4Good, and EcoVadis, using these assessments to remain transparent and identify areas for improvement.
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Top 5% Member of the Sustainability Yearbook 2026 -
Silver Medal, among the top performers in our sector -
Amadeus scored B in CDP Climate Change report -
Included in this index for the 12th consecutive year
FAQs about Sustainability
Sustainable corporate governance means embedding Sustainability considerations into a company's governance framework, processes, and decision-making. This includes clear sustainability roles and responsibilities, transparent reporting aligned with standards, strong oversight mechanisms, and linking sustainability performance to corporate strategy. An effective governance framework ensures that corporate governance sustainability drives long-term value for all stakeholders.
At Amadeus, strong governance, clear strategy and solid principles are essential to enabling innovation across our business. Our focus is on ensuring that transformational technologies, like artificial intelligence, are adopted responsibly, while also creating the right conditions for ideas to flourish. This helps us move boldly supported by a framework that is both robust and trusted.
Sustainability reporting standards vary across the world. In recent years, they have become increasingly demanding. Since Amadeus operates globally and prioritizes transparency, we follow a number of globally relevant reporting frameworks and standards. These include for example the Corporate Sustainability Reporting Directive (CSRD), the Global Reporting Initiative (GRI), UN Global Compact Communication on Progress, etc. Performance in major sustainability indices — including the Dow Jones Best in Class Index, CDP, FTSE4Good, and EcoVadis — provides independent validation of ESG strategy and progress. These assessments help Amadeus maximise transparency and identify areas for improvement.
At Amadeus, our 20,000+ colleagues from more than 145 nationalities are our greatest asset and the driving force behind our success. Through Amadeus for All — our framework for diversity, inclusion and wellbeing — we want every employee to reach their full potential in an environment where they are treated fairly, feel they belong, and have equal opportunities to grow. We attract talent from all backgrounds, embed inclusion across our hiring and development practices, and support open Employee Resource Groups (Amadeus Women's Network, Amadeus Proud, Fenix, ENABLE) alongside a holistic well-being framework.
Upholding human rights across the value chain requires due diligence processes that assess and address human rights risks in our own operations and throughout the supply chain. Amadeus’ human rights policy sets clear commitments and expectations for the company and its partners. Furthermore, the policy advocates for transparent reporting and strict compliance with rigorous standards, which not only ensures accountability but also drives ongoing improvement in the protection of human rights.Links: