Products
Discover our agent services product portfolio
Empower your agents to excel in passenger servicing on and off the airport, with easy access to all the applications they need in the cloud.
Amadeus Solutions for Passenger Services
Deliver a great passenger experience, from check-in to departure with our solutions for passenger services.
Amadeus Airport Cloud Use Service (ACUS)
The cloud solution for agent-service check-in and boarding.
Amadeus ACUS Mobile
Take remote check-in and bag drop to any location, at any time.
Amadeus Passenger Verification
Ensure that every traveler airside is authorized to be there.
Amadeus Customer Service for Airports
Make the most of your Amadeus solutions with our customer service.
Discover our self-service product portfolio
Technology is a key enabler in delivering the best possible passenger experience. With solutions for every step of the journey, you can bring more automation and efficiency to your airport.
Amadeus Self-Service Solutions
Amadeus offers a comprehensive portfolio of self-service solutions.
Amadeus Seamless Bag Drop Series 1
Our retrofit, space-saving consoles bring self-service bag drop to your pas
Amadeus Seamless Bag Drop Series 7
A quick, simple and secure way for passengers to drop their bags.
Amadeus Seamless Bag Drop Series 7 Hybrid
Deliver an exceptional experience via self-service or conventional bag drop
Amadeus Seamless Kiosk®
One kiosk solution, multiple configurations.
Amadeus Biometric Solutions
Face the future with confidence with biometric solutions from Amadeus.
Amadeus Seamless Gate®
Give travelers a seamless and on-the-move identification experience.
Amadeus Agent Portal
An intuitive platform to monitor self-service passenger touchpoints.
Amadeus Airport Payments
Introduce a secure, convenient airport payment solution.
Amadeus Common Use Self Service 2 (CUSS2)
CUSS2 from Amadeus seamlessly bridges CUSS 1.X and 2.X environments.
Benefits
From common use applications to biometric capabilities, future‑proof your airport today!
Amadeus airport passenger management solutions are designed to flow seamlessly through your airport, connecting passenger services and touchpoints to deliver exceptional journeys.
Built by industry experts
Technology designed and developed by airport experts, for the airport industry ‑ we understand your needs and business goals.
True cloud hosting
Cloud‑based solutions offer the flexibility to be responsive and agile, adjusting passenger services to meet changing demands.
Integrated systems
Our systems work together, sharing data across touchpoints & stakeholders, aiding decision‑making.
More choice for passengers
Expand capacity and choice with agent‑led, self‑service and biometric options at check‑in, bag drop, pre‑security and boarding.
Completeness of portfolio
We provide both the hardware and software required to deliver a range of passenger services – one provider, end‑to‑end support.
Multi‑airline capabilities
With our common use platform, it’s fast and simple to connect new airline routes to your airport – switch on and off as required.
Sustainability initiatives
Remove large data servers and reduce energy costs with thin clients and cloud hosting which maximize fixed and mobile resources.