Deliver an exceptional experience via self-service or conventional.
Provide self‑service and full agent service from the same device footprint and switch between modes on‑the‑fly, ensuring you have the flexibility to match passenger demands and preferences.
The Amadeus Seamless Bag Drop Series 7 Hybrid is both a fully automated self-service bag drop and conventional agent check-in and bag drop desk. Two models are available – Fixed Desk and Rotating Desk, each with two configurations – Standard or Compact, which cover a range of needs and budgets.
With rapidly evolving self-service, automation and biometric technologies, airports are under increasing pressure to accommodate a varying range of airline requirements. The Amadeus Seamless Bag Drop Series 7 Hybrid relieves that pressure by providing a solution that delivers the flexibility to manage change.
The Amadeus Seamless Bag Drop Series 7 Hybrid gives airports the power to improve the efficiency of the check-in and bag drop process. It greatly enhances the passenger experience, whilst providing full operational flexibility, with switching between modes taking mere seconds.
The advanced hybrid solution for agent‑led and self‑service.
With the Series 7 Hybrid model, you can add a rotating or fixed desk, transforming the unit from self‑service to a traditional service counter in just a few seconds.
This means you can offer self‑service and agent servicing within the same footprint, saving valuable terminal space.
Choose from fixed, rotating, and compact rotating desks.
The fixed desk hybrid model comes with a standard three conveyor or compact two conveyor design. The agent mode features concierge-style passenger and agent interaction, space for agent seating and a monitor on swivel stand. In self-service mode all CUTE/CUPPS equipment is stowed.
The rotating desk model comes with a three conveyor design. During self-service mode, all CUTE/CUPPS equipment is stowed inside the rotating desk in the closed position. In agent service mode, the agent is seated behind the bag drop and check-in desk.
The compact rotating desk model comes with a two conveyer design and maximizes the functionality of your infrastructure by sharing peripherals for self-service and agent modes. In self-service mode the console faces the passenger while the rotating desk is conveniently tucked away.
