Customer Stories
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Case studyCuraçao Express Pass and AmadeusDiscover how Curaçao Express Pass and Amadeus are introducing a world first airport border management solution. Watch now. -
BlogAmadeus Travel Tech Talk: Transforming Travel with AI - Insights from Acai Travel and AmadeusDiscover how Acai Travel and Amadeus are transforming the travel industry. Hear from Riccardo Vittoria and Gabriel Langella as they discuss how AI is reshaping travel. Learn more. -
BlogHow Qatar Aviation Services innovated with industry-first integration to cut 70,000 hours of manual workQatar Aviation Services saves 70,000 hours yearly with Amadeus Altéa FM and BRS integration, boosting baggage handling speed and safety. -
Press releaseAdeera signs new deal to deploy Amadeus Digital Media in Saudi ArabiaAdeera signs for Amadeus Digital Media to boost hospitality in Saudi Arabia using data-driven, omni-channel travel marketing solutions. Learn more. -
BlogMSC, an Amadeus customer transforming travelMSC is transforming the guest experience at the MSC Miami Cruise Terminal with biometrics from Amadeus, cutting check-in time by 50% for a seamless guest experience. -
Case studyTransforming the Cruise Experience at MSC Miami Cruise Terminal at PortMiami the Largest Cruise Terminal in North AmericaWhat does it take to transform the cruise experience at the largest cruise terminal in North America? Find out in our latest video case study. Watch now. -
Press releaseAmadeus Altéa debuts in Pakistan with new AirSial collaborationAirSial has signed a new deal with travel technology provider Amadeus and will deploy the Altéa Departure Control – Customer Management solution, designed to enhance both passenger and agent experiences at the airport. -
BlogSouthwest Airlines, an Amadeus customer transforming travelSmarter Scheduling with Amadeus: How Southwest Optimizes Every Flight. -
Press releaseAmadeus and Bulgaria Air expand technology collaborationBulgaria Air has strengthened its long-term collaboration with Amadeus with the expansion of its IT deal and the signing of a full content distribution agreement -
BlogVoyzant Loyalty, an Amadeus customer transforming travelDiscover how Voyzant Loyalty and Amadeus are Transforming Travel with innovative technology and seamless customer experiences. Learn more. -
Press releaseAmadeus extends engagement with Australian Department of Home Affairs for Departure SmartGates ProgramAmadeus extends its collaboration with Australias Dept. of Home Affairs, enhancing border control with Visiontec facial recognition and a mid-life system refresh. -
BlogAirline Retailing in Action podcast: from optimizing revenue to transforming retailing with British AirwaysA conversation with British Airways on the airline’s transformation program and the role of technology as the industry shifts to Offer and Order based retailing. Learn more. -
Press releaseAmadeus partners with Accor to transform its premium hotel sales and events businessAccor partners with Amadeus to enhance premium hotel sales and events with Delphi® technology, boosting efficiency and customer satisfaction. Learn more. -
Press releaseEGL Tours signs extensive Amadeus technology partnership to accelerate growthEGL Tours, a Hong Kong-based travel seller has signed a comprehensive partnership with travel technology leader, Amadeus. -
Press releaseSCAT Airlines and Amadeus strengthen collaboration to drive international expansion and enhance travel experienceSCAT Airlines, one of the largest carriers in Kazakhstan, has extended its long-term relationship with global travel technology company Amadeus, with a renewed content distribution agreement. -
BlogAirline Retailing in Action podcast: Evolution of interlining with SkyTeamA conversation with Skyteam on interlining in air travel as the industry shifts to Offer and Order based retailing. Learn more. -
Press releaselastminute.com enhances personalized travel offering with Amadeus’ NDC technologyLong-term agreement secures lastminute.com a wide range of flight content to boost the building of more personalized dynamic holiday packages and flight-only trips -
Press releaseKenya Airways goes live with NDC content in AmadeusFlag-carrier becomes first in sub-Saharan Africa to distribute NDC content through Amadeus Travel Platform -
WebinarLeveraging Microsoft Teams to Better Manage your Travel ProgramGant Travel and Amadeus Cytric discuss the benefits of planning, booking, and sharing business trips from Microsoft Teams. Watch now. -
WebinarCytric Easy and hubliEmpowering local communities: How can small businesses in travel lead the way? -
WebinarWebinar: Travel4Impact - March 2025Empowering local communities: How can small businesses in travel lead the way? -
Press releaseIndiGo selects Amadeus technology for major Revenue Management system upgradeIndia’s largest airline, IndiGo is set to implement Amadeus Segment Revenue Management Flex to improve business efficiency and increase revenue opportunities -
Press releaseMGM Resorts International deploys Amadeus’ transformative Central Reservation System to enhance distribution capabilitiesMGM Resorts International deploys Amadeus' cloud-based Central Reservation System to enhance distribution capabilities across North American hotels. Learn more. -
Press releaseAir France-KLM partners with Amadeus to accelerate modern airline retailing transformationAir France-KLM partners with Amadeus to enhance modern airline retailing with Nevio, offering travelers a unified, personalized, and streamlined experience. Learn more. -
Press releaseBreeze Airways selects Amadeus as its first distribution partnerBreeze Airways has signed a new distribution agreement to make its content available through the Amadeus Travel Platform. -
Press releaseIcelandair puts NDC at heart of offering with expanded Amadeus agreementIcelandair expands Amadeus partnership to deploy Altéa NDC and to distribute their full range of content, enhancing reach, customer satisfaction and revenue. -
Press releaseAmadeus and Traveloka strengthen travel technology partnershipAmadeus, the leading global travel technology company, has strengthened its partnership with Traveloka, Southeast Asia’s top travel platform. -
Press releaseAmadeus, K10 Mobility, and Eccocar revolutionize car rentals bringing a fully digital experience to travel sellers and their customersAmadeus, K10, and Eccocar revolutionize car rentals with a fully digital, keyless experience, enhancing convenience and efficiency for seamless travel. Learn more. -
Press releaseAir Europa expands Amadeus partnership to offer new mobility opportunitiesAir Europa expands its partnership with Amadeus to offer new mobility services, including car rentals, enhancing travel experiences. Learn more. -
Press releaseAmadeus and LATAM Airlines renew distribution agreement with NDC-sourced contentLATAM Airlines and Amadeus have extended their agreement to make NDC content and traditionally sourced content available through the Amadeus Travel Platform. -
Press releaseAmadeus and Atriis partner to accelerate NDC for corporate travelAmadeus has reached a new agreement with Atriis to deliver New Distribution Capability (NDC) content across its platforms. The deal will further expand Amadeus’ distribution of NDC, bringing content to a global corporate audience through Atriis’ solutions. -
Press releaseSaudia extends distribution agreement with Amadeus to include NDCAmadeus and Saudia extend their distribution agreement, deploying NDC content globally in Q1 2025, enhancing travel experiences with dynamic offers and hyper-personalization. -
Press releaseBrooker Travel to accelerate New Zealand growth with new Amadeus technology partnershipNew Zealand-based Brooker Travel will deploy Amadeus Selling Platform Connect, allowing agents to deliver a range of highly relevant content and personalized offers, building innovative and memorable end-to-end experiences for travelers. -
Press releaseCathay Pacific and Amadeus expand their technology partnershipTravel technology provider Amadeus has expanded its partnership with Hong Kong’s home airline Cathay Pacific, providing cutting-edge technologies that will enhance the airline’s retail capabilities and offer its customers increased flexibility and choice. -
Press releaseAeroitalia works with Amadeus to boost its European growth plans by addressing the corporate travel marketAeroitalia works with Amadeus to boost its European growth plans by addressing the corporate travel market -
Press releaseAgoda boosts airline offering in Asia Pacific with new Amadeus partnershipSingapore-headquartered digital travel platform Agoda will access the Amadeus Travel Platform and begin offering travelers the opportunity to book a wide range of tailored content from Amadeus’ partner airlines. -
Case studyHouse of Travel enriches its offer with experience content through Amadeus DiscoverIn partnership with Amadeus, House of Travel’s adoption of Amadeus Discover allows travel sellers to enhance the customer experience through tailored content to travelers. -
Press releaseAmadeus and Delta Air Lines Sign New Distribution Agreement Paving Way for Enhanced ContentMulti-year agreement reinforces commitment to full content and driving value through enhanced content. -
Press releaseAmadeus further supports NDC adoption with enhanced United Airlines partnershipOffers agents wide range of content to build personalized experiences for travelers. -
BlogHow Amadeus helps Air Canada rebook disrupted passengers in just 10 minutesAir Canada works with Amadeus to apply modern technology to disruption management, so customers can be reaccommodated more quickly and effectively -
Case studyManaging disruption with control, credibility and care at Air CanadaDiscover how Air Canada used Amadeus technology to minimize the impact of disruption on operations and to get passengers moving again sooner. -
Case studyLOT Polish Airlines leverages Amadeus Network Revenue Management to elevate forecasting and revenue potentialDownload our insightful case study to find out more about how LOT can now track and manage their resources in a much more efficient manner and inch closer to its growth targets. -
BlogWhy British Airways is partnering with Amadeus on a new revenue management system for the Offer and Order worldThis is a time of tremendous change for our industry – and British Airways is playing its part in the transformation. -
Case studySMEs ReImaginedSME travel sellers have faced challenges and at Amadeus, we are championing these change-makers. -
Case studyCTG TravelHow UK-based CTG Travel specializing in the Middle East used messaging channels to get even closer to customers during the pandemic. -
Case studyCroisiEuropeHow CroisiEurope’s exceptional river cruise service and foresight helped it to take advantage of the global post-pandemic recovery. -
Case studyFamlidayFamliday creates digital offering uniquely tailored to family holidays -
Case studyTUI MagyarországTUI Magyarország rebounds from COVID-19 with new flight offering -
Case studyCardinal ToursHow Cardinal Tours is making headway in the travel recovery by partnering with other travel agencies and doubling down on its expertise -
Case studyHispano Travel BCNHispano Travel BCN boosts investment in social media marketing to attract more customers traveling to South America -
Case studyHassaan TravelHow a Netherlands-based, VFR travel agency worked with Amadeus to support its customers throughout COVID-19 and now business is booming. -
Case studyVillager ToursMaltese travel agency reaches new market segment following opportune expansion. -
Case studyHandiscoverHandiscover pivots to new business-to-business model during pandemic shake-up. -
BlogHelping students to see the worldFlyla is a German startup, offering exclusive flight fares to students. -
BlogCreating the most personalized trip helped lastminute.com reach a new generation of travelersTravel never sleeps. If the past few years have taught us anything, it’s that nothing remains the same for long. Technologies change, traveller expectations evolve, and trends come -
BlogHow avianca drives New Distribution Capability adoption alongside AmadeusIn Latin America, avianca was the first to adopt New Distribution Capability (NDC) and today, alongside Amadeus, it continues to drive the transition to modern retailing. -
BlogKey Travel harnesses power of Amadeus Hey! to create better travel experiencesGuest blog post from our customer Key Travel on how Amadeus Hey! has helped them create better travel experiences for their customers via its Mobile App -
BlogBuilding a Travel and Expense PowerhouseEric Friedrichsen, CEO of Emburse shares his thoughts on the strategic partnership of Amadeus and Emburse -
BlogAccelerating modern retailing: Reaping the benefits of NDC adoption - hand in hand with AmadeusThe benefits of New Distribution Capability (NDC) are now starting to crystallize across our industry.<br>Discover Munckhof's story. -
BlogAutomation with a human touch: the migration story of Sullivan Turismo EspecializadoSullivan Turismo Especializado, a travel agency in Mexico, that thanks to the solutions de-veloped by Amadeus achieved a 50% increase in productivity. -
BlogFreedom is for humans - queue management is for robotsHaving robots for colleagues may sound like sci-fi, but have brought increased efficiency for Consolidador.com. -
BlogWhy Lufthansa City Center International continues to choose Amadeus technology to power its bright futureLufthansa City Center International and Amadeus contract renewal -
BlogAvianca transforms customer acquisition by partnering with Amadeus for SEO servicesHow Avianca developed an ambitious digital acquisition strategy focused on search engine optimization -
BlogHow U-Tapao Rayong-Pattaya Airport scaled operations in response to fluctuating demand during COVID-19With ACUS technology, the airport efficiently managed the sudden influx of passengers, improving customer experience -
BlogAviata adopts Amadeus technology to offer flexibility and convenience for travelersAviata.kz became the first online travel agency in Eastern Europe and CIS to launch the Amadeus Ticket Changer (ATC) technology with a full cycle of post-sales service for airline tickets online. -
BlogHow moving to the cloud made Innsbruck Airport more agile and resilientInnsbruck Airport's Michael Herrmann, Director Airport Operations and Head of IT looks at the benefits of running on the cloud. -
BlogLuxair’s recipe for success to improve the online shopping experience for customersDifferentiating airline offers has become crucial in demand generation. That means carriers need to meet online passengers’ expectations right from the inspiration stage. Read this post for more. -
Case studyAmadeus cytric Travel & Expense Mitsubishi Fuso Truck and Bus Corporation case studyMitsubishi Fuso Truck and Bus Corporation - Implementation of Amadeus cytric Travel & Expense in March 2017 -
Case studyHow Sembo reduced time spent on airline changes by 70%Every company talks about listening to its customers. But not every business ACTS on its customer feedback.
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