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Solutions
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Airlines
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Airports
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Corporate Travel & Expense
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Integrations
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Travel Sellers
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Payments & e-invoicing
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Unlocking the power of AI agents in travelIn this whitepaper, Amadeus and Microsoft explore how AI agents and modern data platforms are improving travel at every stage.
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Traveler behavior is changing at every touchpointExplore bold ideas, lead with cutting-edge tech, build powerful partnerships, and contribute to lasting impact.
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Support & Training
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Already a customer?Log into Amadeus Service Hub for product news, learning materials, and customer support.
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Transforming travel with AIOur partnership with Microsoft accelerates our Cloud journey and unlocks new, AI‑powered innovations that strengthen and elevate the travel industry.
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Landmark partnership between Amadeus and Google CloudLearn how this collaboration strengthens Amadeus' multi-cloud approach and AI innovation to improve efficiency, reliability and growth in travel.
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Resources
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Connected journeys: How will technology transform travel in the next decade?From AI-driven planning and biometric check-ins to smarter disruption management.
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Six travel trends that will redefine how we travel in 2026 and beyondAmadeus, in collaboration with Globetrender, unveils the tech, policy and innovation coming to transform the face of travel.
Discover now
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Company
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About Amadeus
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Careers
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Sustainability (ESG)
Learn how we’re working to make travel a force for good.
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AI at AmadeusDriving integration, scalability, trust and integrity across the travel industry.
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Airline Retailing in Action podcast: from optimizing revenue to transforming retailing with British Airways
A conversation with British Airways on the airline’s transformation program and the role of technology as the industry shifts to Offer and Order based retailing.
More and more airlines are looking to transform their business and become the modern retailers that travelers expect. With all the industry initiatives around Offer and Order management, and price optimization, our industry is at a turning point.
In March 2024, British Airways (BA) announced a £7 billion transformation plan, 10% of which is dedicated to IT infrastructure, with more than 600 modernization initiatives.
In this episode with BA, we deep dive into the role of technology to enable this transformation. We answer questions such as:
➤Why is BA undertaking this initiative? What objectives is it aiming to achieve?
➤How does a technology company like Amadeus undertake such a significant project?
➤What role will revenue management play in this transformation? How are the two companies working together?
➤How will technology help deliver BA’s vision to create exceptional traveler experience?
➤What will the BA traveler experience look like five years from now?
Tune in to find out.
Speakers
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Oliver Ahad, Head of Offer and Order Solutions and Nevio project sponsor, British Airways
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Paul Shade, Head of Product Optimization and new Revenue Management system Project Sponsor, British Airways
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Ghaleb Rostom, Head of Portfolio Product Management, Airline Solutions, Amadeus
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Benjamin Cany, Vice-President Offer Management, Airline Solutions, Amadeus
To stay up-to-date on the latest news from Amadeus, and to catch the next episodes in our series, check out theresource center
on our website, follow us onAmadeus for Airlines, and on Spotify or Apple podcasts.
Discover more podcasts
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BlogAirline Retailing in Action podcast: Evolution of interlining with SkyTeamApril 14, 2025 -
BlogTransforming Hospitality: Technology and the Power of DataJanuary 28, 2025 -
BlogAmadeus Travel Technology Investment Trends: Where are airlines investing to become modern retailers?November 12, 2024 -
BlogAmadeus Travel Tech Talk: Finnair on airline modern retailing transitionAugust 1, 2024
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