Overview
Amadeus Seamless Bag Drop
Explore our range of Seamless Bag Drop to learn more about the options for your airport or airline. Our experts will work with you to customize the right package for your needs.
Amadeus Self-Service Solutions
Amadeus offers a comprehensive portfolio of self-service solutions.
Amadeus Seamless Bag Drop Series 1
Our retrofit, space-saving consoles bring self-service bag drop to your passengers.
Discover Series 1
Amadeus Seamless Bag Drop Series 7
A quick, simple and secure way for passengers to drop their bags.
Discover Series 7
Amadeus Seamless Bag Drop Series 7 Hybrid
Deliver an exceptional experience via self-service or conventional bag drop.
Discover Series 7 HybridKiosks, biometrics and eGates
Complete the end‑to‑end passenger journey from check‑in to boarding with our range of kiosks, biometrics, and eGates.
Amadeus Biometric Solutions
Face the future with confidence with biometric solutions from Amadeus.
Discover biometrics
Amadeus Seamless Gate®
Give travelers a seamless and on-the-move identification experience without showing documentation at any point in the journey.
Seamless Gate®
Amadeus Common Use Self Service 2 (CUSS2)
CUSS2 from Amadeus seamlessly bridges CUSS 1.X and 2.X environments allowing for dual capability.
Discover CUSS2
Videos
Introducing the Amadeus Seamless Bag Drop Series 7 Hybrid
The advanced hybrid solution for agent‑led and self‑service.
With the Series 7 Hybrid model, you can add a rotating or fixed desk, transforming the unit from self‑service to a traditional service counter in just a few seconds.
This means you can offer self‑service and agent servicing within the same footprint, saving valuable terminal space.
Introducing the Amadeus Series 1 Auto Bag Drop
The advanced retrofit solution to fully automate self‑service bag drop.
Not all airports have the space or need for a large self‑service bag drop unit. If you’re looking for a smaller, cost‑efficient solution for your airport, the Series 1 range is the perfect choice.
Available with Mini Console, Type 2 Console, and SmartSensor.
Introducing the Amadeus Series 7 Auto Bag Drop
The advanced solution to fully automate self‑service bag drop.
The Series 7 range is engineered using the most robust, quality components, is impressive in its capabilities, and is chosen by the world’s top airports to process millions of bags.
Available as a Hybrid model for traditional agent‑led and self‑service from one device.
Features
Delight your passengers with the most advanced airport self‑service solutions
Implementing self‑service technology in airports starts with the right hardware, software options, and support every step of the way.
Choice of console
We have a range of self‑service kiosk and bag drop consoles which vary in size and functionality. Select what works best for you, with the freedom to scale up anytime.
Consistent design
Our self‑service kiosks and bag drop consoles share the same look‑and‑feel so passengers can enjoy a consistent experience, from the kiosk to bag drop.
Faster processing
With self‑service technology in airports, passengers can move through touchpoints quicker, especially with biometric identification. This results in less congestion and a better experience for all airport visitors.
Generate additional capacity
Airport self‑service solutions bring additional touchpoints for airports to manage increased capacity, within the terminal’s existing infrastructure.
Capture ancillary revenues
Self‑service kiosks and bag drop units can be set up with built‑in payment capabilities so you never miss an ancillary payment (e.g. excess luggage, seat selection).
Optimize agent resources
Self‑service technology in airports frees up agents from manual tasks such as check‑in and bag tagging, so they can focus on providing personalized attention to customers where and when it is needed.
Proven technology, implemented in airports worldwide
Decades of investment have resulted in the most sophisticated self‑service technology in airports of all sizes, with multiple benefits for airport stakeholders and their passengers.
Airports can rely on Amadeus for community developments and enhancements. No need to operate and maintain large data servers. Outsourcing software management and hosting delivers ongoing cost-savings.
Benefit from full implementation support and 24/7 monitoring of your airport self-service solutions. Any incidents are instantly detected and resolved to ensure operational continuity. All devices are monitored from our dedicated service centers to detect and resolve any issues.
Interoperability between systems and touchpoints gives full visibility on passenger status. Our software interfaces with DCS applications, enabling collaborative information exchange with airlines.
Personalize the console screens with your chosen branding, processes and languages. Enhance the customer experience with intuitive, easy to follow instructions on your self-service airport devices.