Overview
Introducing Amadeus Biometric Solutions
Bring your vision of a streamlined, touch‑free airport to life with biometrics.
Amadeus Biometric Solutions
Introduce a streamlined biometric journey for passengers with a biometric solution designed specifically for the unique requirements of the airport environment.
Built for airports by airport specialists.
The result of over a decade of innovation, Amadeus Biometric Solutions have been purpose-built for airports, by our airport specialists. From enrollment through to check-in, bag drop, security, lounge access and boarding, we’ve got everything covered.
Deploy at your own pace. Future proof.
You can deploy our airport biometric solution at your pace and with confidence – knowing the investments you make today are future-proofed for tomorrow.
Seamlessly integrated. Fast to deploy.
Built on a single, cloud-based platform - and from the ground up - to integrate with existing systems, you can deploy our airport biometric solution at speed, instantly connecting your airport to airline DCSs, third party identity managers and all passenger servicing points.
Amadeus Biometric Solutions
My face. My journey. My data.
Create stress‑free passenger experiences on‑ and off‑airport with Amadeus Biometric Solutions.
Simply face the camera
Cameras and processes are embedded into each touchpoint, delivering a safe, intuitive, end‑to‑end biometric journey. All passengers need to do is look at the camera.
Opt‑in for passenger consent
Passengers opt in to use biometrics and give their consent to share their identity data for the duration of the trip, after which time, it is securely removed from our system.
Anywhere enrollment for maximum flexibility
Passengers can enroll to use airport biometrics from their mobile phone or directly at the airport. They first take a selfie, which is matched to a verified ID document. Our solution then creates a unique profile.
Secure, accurate matching at every touchpoint
As the passenger approaches each biometrics touchpoint, our camera takes a photo which is sent to the gallery for matching. Once identified, the passenger’s travel reference is retrieved, ready for the next stage.
Data privacy
Our solution takes into account the highest levels of data security and privacy, meeting the most stringent industry requirements.
Building the Biometric Airport
Discover how biometric solutions are flexible and scalable ‑ making this technology an attractive proposition for any airport.
End‑to‑end biometric journey at Narita
Watch how Narita Airport used Amadeus Biometric Solutions to enable an end‑to‑end biometric journey.
Enhance the airport experience with Amadeus biometrics for airports
Reduce queues and waiting times, increase convenience for passengers, and eliminate the need for paper documents and manual checks with biometrics.
Our airport biometric solution includes all the software you need to implement biometric servicing at your airport. And because our airport biometric technology is cloud-hosted, you only need to connect once to our platform. What’s more, thanks to our community model, you will instantly benefit from any new software roll-outs.
We can support your airport with self-service kiosks, Auto Bag Drop units and Smart Biopods, all of which come with the most advanced airport biometric cameras. These cameras use multi-sensor technology to capture high resolution images and can adjust to changing light conditions and geospatial zones.
The Amadeus Identity Management Platform is designed specifically to support biometric processing at airports. From enrollment to matching to processing, the Amadeus IMP seamlessly integrates with airport processes. When combined with our ability to intelligently reduce the ‘gallery size’ for any given matching scenario, airports and airlines benefit from more accurate and secure processing.