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Press release

Amadeus and AXA Partners sign agreement to provide insurance and healthcare assistance to corporate travelers

December 10, 2020

Last updated: December 10, 2020

3 Min read

Lauren Hyde

Corporate Communications - Amadeus

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While business travel continues to face challenges with the on-going COVID-19 situation, it is paramount that companies have the right tools and data to ensure the safety and well-being of their employees when on the road for business. In response to this new normal, travel tech company Amadeus and insurance provider AXA Partners have come together to make travel safer.

The partnership between Amadeus andAXA Partners will enable companies and business travelers usingAmadeus cytric Travel & Expense to subscribe to and benefit from a high level of care, thanks to the medical and assistance solutions of AXA Partners. The project will initially be deployed across Europe.

Together, AXA Partners and Amadeus will offer an end-to-end approach for healthcare and business travel to cover the customer journey from start to finish. While Amadeus cytric Travel & Expense will facilitate easy travel planning, booking, on-trip services, and expense management, AXA Partners will complement the service with tailored healthcare services, including global coverage for medical assistance, on-trip risk management, and travel insurance.

The corporation will pay AXA Partners for the insurance and medical assistance services only when its employee actually travels, and the traveler will enjoy complete protection starting from the moment the journey starts right through to their return home.

Samia Baliad, Head of insurance pricing and sales, Corporate Travel at AXA Partners says: “Ensuring employee safety and security is rapidly becoming a priority in every corporate travel program. Duty of care and risk assessment are emerging as key components of travel policies. Companies are seeking reliable and actionable risk intelligence that they can share with employees and travelers on the road in real-time. Therefore, we are convinced that partnering with Amadeus will help companies and their business travelers stay safe.”

Vasken Tokatlian, Head of Partnerships & Alliances, Corporations at Amadeus, says: “With this partnership, we deliver on our commitment to help corporations ensure the safety and well-being of their employees while on business trips by providing them with medical insurance as part of a truly end-to-end solution for business travelers. Adding this to our offer is particularly relevant in the current climate so that both companies and their employees can feel confident, safe and protected when undertaking future business travel. We’re excited to have partnered with a leading company like AXA Partners.”

Thanks to this partnership, AXA Partners offers Amadeuscytric customers an attractive pay-per-use commercial model based on their actual travel activity rather than a classic yearly fee. This model is the first of its kind and is subject to a separate agreement directly with AXA Partners. It provides a convenient, flexible, and cost-effective way to pay for travel insurance, suited to corporate travel both in a COVID-19 world and once global travel picks up.

Companies are looking for integrated technology as part of their digital transformation. This has accelerated with the impact of COVID-19, as companies across industries look to control expenditure and bring about operational efficiency and flexibility to protect their business for the future. The combination of Amadeus and AXA Partners provides companies around the world the solution to deliver complete and safe journey to their employees, while saving on time and costs for the corporation.

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