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Press release

Spain’s leading travel management company, Viajes El Corte Inglés, to offer Amadeus’ flagship corporate solution to customers worldwide

January 10, 2018

Last updated: August 6, 2018

3 min read

Emma Symington

Corporate Communications, Amadeus,

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Viajes El Corte Inglés signs global reseller agreement for Amadeus cytric Travel & Expense, a fully integrated online booking tool and expense management system

Corporate travellers will be able to manage their travel expenses efficiently whilst staying compliant to corporate policy

Manual processing, complex approval procedures and disparate systems have long characterised corporate travel and expense programmes. For employees, booking travel and reclaiming expenses can be a frustrating and time-consuming process. For corporations, ensuring compliance to corporate travel policy and deriving the insights required to optimise travel spend is a challenge.

To overcome this, Viajes El Corte Ingls, is to be the first Travel Management Company (TMC) in Spain to offer Amadeus’ flagship corporate online booking and expense management tool to its corporate customers. As part of the global reseller agreement, the leading Spanish TMC will migrate 85 customers as a first phase to Amadeus cytric Travel & Expense from its existing solution, as well as implementing new customers globally.

Using the new solution, Viajes El Corte Ingls and its corporate customers will benefit from Amadeus’ extensive travel content, including air, hotel, rail, car, and additional ancillary services. They will have the greatest possible choice to meet the needs of their travellers - wherever and however they need to go.

With Amadeus cytric Travel & Expense, Viajes El Corte Ingls and its corporate customers will also be able to filter travel options to meet the needs of the customer and traveller. By utilising advanced search algorithms specific results will be displayed for each search, based on the travel policy, price, comfort criteria and popularity of the traveller’s overall booking history. This customisation ensures all bookings are within corporate and local travel policy and the trip is approved by the right management team.

The integrated expense management tool further helps travellers stay compliant as the vast majority of expenses (flight, hotel, and car) will already be approved and claimed before the trip even begins. Travellers also benefit from the option to scan and upload receipts directly to the cytric Mobile Companion app while on the road.

The mobile app will also ensure a higher level of duty of care. Viajes El Corte Ingls’ corporate customers will be able to have a direct line of communication to their travellers to help identify and assist travellers in times of disruption – whether that be for extreme weather, schedule changes or other unexpected events.

Viajes El Corte Ingls’ corporate customers will also benefit from interactive business intelligence dashboards which will give the corporations an automated overview of all travel and expense data. This will enable travel managers and cost controllers to optimise their travel policy, monitor costs and online booking adoption, and reduce travel spend.

Rajiv Rajian, Global Head of Business Travel at Amadeus, said: "The shifting nature of business travel requires corporations to adapt to a world which is less command and control and more dynamic and agile. At the same time they are focused on cost-effective ways of delivering on their travel and expense requirements. This agreement empowers hundreds of businesses across Viajes El Corte Ingls’ footprint to benefit from greater visibility into how travel is being managed, and equips travellers with the tools to make their trips simple, stress-free and rewarding.”

Miguel Ángel de la Mata, General Subdirector of Viajes El Corte Ingls, said: “For Viajes El Corte Ingls this agreement means a great step forward in our innovation mission to provide our corporate customers a solution like Amadeus cytric Travel & Expense. We are certain that this deal will significantly contribute to the improvement of business travel management and to the service we offer our corporate customers”.

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