In this whitepaper, Amadeus and Microsoft explore how AI agents and modern data platforms are improving travel at every stage.
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Explore bold ideas, lead with cutting-edge tech, build powerful partnerships, and contribute to lasting impact.
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Our partnership with Microsoft accelerates our Cloud journey and unlocks new, AI‑powered innovations that strengthen and elevate the travel industry.
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Learn how this collaboration strengthens Amadeus' multi-cloud approach and AI innovation to improve efficiency, reliability and growth in travel.
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From AI-driven planning and biometric check-ins to smarter disruption management.
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Amadeus, in collaboration with Globetrender, unveils the tech, policy and innovation coming to transform the face of travel.
Discover nowLearn how we’re working to make travel a force for good.
Driving integration, scalability, trust and integrity across the travel industry.
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• The report highlights benefits of Microsoft Azure for travel players using Amadeus solutions • Also offers glimpse of innovation projects currently being co-developed by Amadeus and Microsoft as well as advanced data initiatives underway • Amadeus and Microsoft partnership will unleash innovation and unlock the value of data in travel
Amadeus partnered with Microsoft earlier this year for a ‘once-in-a-generation’ transformation of its systems, which currently support hundreds of airlines, airports, hotels, and rail providers, as well as many thousands of travel sellers. Thestrategic partnership includes joint innovation and product development to envision, design and deliver cutting-edge travel solutions.
And now insights about the transformation and a glimpse into some of the projects underway are covered in detail in a newly published report,Journey to Cloud Planet .
The report looks at the benefits of cloud capabilities for the travel industry and the technology transformation which will see more than 400 high performance applications transitioning to Microsoft Azure. Supported by interviews with dozens of experts, the report includes compelling insights from Mark Russinovich, CTO of Microsoft Azure and Corey Sanders, Microsoft’s Corporate VP, Microsoft Cloud for Industry and Global Expansion. It also details a first for the travel industry with the development of the Amadeus Data Mesh, the next evolution of a data lake, which joins up travel data in an open, shareable, and transparent manner to help fuel data science and train advanced machine learning algorithms.
Christophe Bousquet, CTO, Amadeus said, “This report clearly lays out our vision to transform travel technology with Microsoft and I am confident it will inspire and create optimism in the industry as we continue down the path of recovery. The move to Microsoft Azure is the greatest technology transformation in Amadeus’ 30-year history and it marks the dawn of a new era. Travel data will be openly accessible, within a defined governance framework. The pace of innovation will drastically increase. Our customers can build the cross-industry traveler experiences we know are essential to increasing the overall value of travel.”
Additionally, the report offers a glimpse into the innovation projects currently being co-developed by Amadeus and Microsoft. These include theTraveler Centric Platformand other key areas such as travel search, and business travel.
Corey Sanders, Corporate VP, Microsoft Cloud for Industry and Global Expansion said, “Being able to create a traveler experience that is much more hassle free is exciting, particularly when it comes to helping create a smoother journey for travelers. I think Amadeus and Microsoft can create solutions that will add more value services, reduce cost, and support the needs of travelers. Bringing data together and driving an AI solution on top of it will help not only Amadeus but also its partners to leverage better data-driven outcomes.”
Journey to Cloud Planet is available for download here.
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