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Xtra Airways is the first North American carrier to benefit from Amadeus' low cost airline IT solution.
“Results CMS by Amadeus was the ideal choice for Xtra Airways,” said Gantt Cookson, spokesperson for Xtra Airways. “Efficient and expert deployment of a flexible customer management solution is absolutely critical in helping us achieve our business objectives.”
Cookson said Results CMS by Amadeus will provide the distribution technology the carrier needs as it transitions from its former charter-only model to now offering scheduled departures, as well as its goal to expand into more global markets.
As part of Amadeus' focus to serve the distribution needs of carriers looking for an immediate, simplified and low cost solution, last year the company teamed up with Results Reservation Technologies Ltd. (RRT) to develop Results CMS by Amadeus. This robust technology platform combines Amadeus’ industry-leading hosting capability and RRT’s proven experience with the low-cost carrier marketplace. The collective expertise of both companies in the areas of sales reservations, inventory control, departure control, Web booking engines, and hosting is unsurpassed.
According to Peter von Moltke, Senior Vice President, Airline Business Group for Amadeus North America, airlines today -- from full service to low cost -- have unique business models and operational requirements and therefore need next-generation technology that is tailored accordingly.
“Carriers are looking to their technology -- and technology partners like Amadeus -- to help them run a highly efficient and cost-effective operation while enhancing customer satisfaction and loyalty. This is the only way forward for airlines in today’s competitive and dynamic marketplace,” said von Moltke.
Today, over 215 network, regional and low cost airlines rely on Amadeus to deliver and support mission-critical applications. Amadeus offers a range of solutions for each type of airline, from the low-cost to the full service carriers, and is committed to being the premier IT services provider to the airline industry.
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About Amadeus solutions for low cost carriers
Amadeus offers a comprehensive portfolio of solutions designed specifically to help low cost carriers meet their objectives and to support their continued growth and success. The portfolio includes customer management solutions: Results CMS by Amadeus and Amadeus Pioneer CMS; distribution solutions including the standard Amadeus global distribution system; and IT outsourcing and networking services.
Presently 37 low cost carriers - 37% of the world's low cost carriers - have chosen to use Amadeus' world-leading distribution system as an additional channel to distribute their inventory.
Amadeus is the chosen technology partner for providers, sellers, and buyers of travel. The company provides distribution, IT and point-of-sale solutions to help its customers adapt, grow and succeed in the fast-changing travel industry. Customer groups include travel providers (airlines, hotels, car rental companies, railway companies, ferry lines, cruise lines, insurance companies and tour operators), travel sellers (travel agencies) and travel buyers (corporations and travelers). Solutions are grouped in four solution categories – Distribution & Content, Sales & e-Commerce, Business Management and Services & Consulting.
Amadeus has central sites in Madrid (corporate headquarters & marketing), Nice (development) and Erding (Operations – data processing center) and regional offices in Miami, Buenos Aires and Bangkok. At market level, Amadeus maintains customer operations in 75 countries covering more than 215 markets. The company has nearly 6,700 employees worldwide, representing 95 nationalities. Amadeus’ revenue for the year ended 31 December was €2,418.7m.
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