Madrid, 21 March 2007:
Amadeus, a global leader in technology and distribution solutions for the travel and tourism industry, today announced that TAJ Hotels Resorts and Palaces has selected Amadeus Revenue Management System (RMS) for 32 hotels and resorts around the world. TAJ joins 48 international hotel chains and over 1000 hotel properties which have chosen Amadeus' RMS.
TAJ Hotels Resorts and Palaces is India's largest hotel group with 76 hotels in 51 destinations and an international presence in major cities such as Dubai, London, New York, Boston and Sydney. As TAJ expands rapidly across the world, taking advantage of the current boom in the hotel industry, it is establishing an infrastructure which will secure sustainable growth in guests and yields.
Amadeus RMS stores detailed information on reservations made throughout a hotel chain. This can be used to support sales, marketing and financial processes. The system generates accurate predictions of future demand, making suggestions on how to price rooms and manage availability so as to maximise yield. With this tool, TAJ will be able to sell the right room at the right price to the right guest. Other users of Amadeus RMS have seen revenue increase by up to 8%.
"For a hotel chain of our size, it is imperative that a reliable solution be introduced to help manage our inventory more efficiently and effectively. With Amadeus RMS, we are confident that our resources will now be capitalised to the fullest," said Puneet Mahindroo, Director of Revenue Management, TAJ Hotels Resorts and Palaces. "With this implementation, our hotels around the world will be able to better manage our resources and therefore further enhance our customer service across the board."
Bruno des Fontaines, Vice President Amadeus Hospitality Business Group Asia Pacific, added: "In the highly competitive hotel business it is essential to unlock pockets of profitable revenue anywhere they can be found. TAJ Hotels Resorts and Palaces, one of the largest regional hotel groups in the world, and the biggest in India, clearly understands this as they continue to expand rapidly across the world. We are delighted tom be working with such a prestigious and successful global hospitality brand."
The agreement with Taj makes Amadeus the foremost provider of technology solutions to India's hospitality industry.
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Notes to the editors:
About Taj Hotels Resorts and Palaces
Established in 1903, Taj Hotels Resorts and Palaces is one of Asia's largest and finest group of hotels, comprising 59 hotels in 40 locations across India with an additional 17 international hotels in the Maldives, Mauritius, Malaysia, Australia, UK, USA, Bhutan, Sri Lanka, Africa and the Middle East. From world-renowned landmarks to modern business hotels, idyllic beach resorts to authentic Rajput palaces, each Taj hotel offers an unrivalled fusion of warm Indian hospitality, world-class service and modern luxury. The Taj, a symbol of Indian hospitality, has recently completed the centenary of its landmark hotel, The Taj Mahal Palace and Tower, Mumbai. Taj Hotels Resorts and Palaces is part of the Tata Group, India's premier business house.
Amadeus is the chosen technology partner for providers, sellers, and buyers of travel. The company provides distribution, IT and point-of-sale solutions to help its customers adapt, grow and succeed in the fast changing travel industry. Customer groups include travel providers (airlines, hotels, car rental companies, railway companies, ferry lines, cruise lines, insurance companies and tour operators), travel sellers (travel agencies) and travel buyers (corporations and travellers). Solutions are grouped in four solution categories – Distribution & Content, Sales & e-Commerce, Business Management and Services & Consulting.
Amadeus has central sites in Madrid (corporate headquarters & marketing), Nice (development) and Erding (Operations – data processing centre) and regional offices in Miami, Buenos Aires and Bangkok. At market level, Amadeus maintains customer operations in 76 countries covering more than 215 markets. The company is owned by WAM Acquisition, whose shareholders are BC Partners, Cinven, Air France, Iberia and Lufthansa. Amadeus employs nearly 6,700 employees worldwide, representing 95 nationalities. Amadeus’ revenue for the six months year ended 30 June was €1,381.6m. More information about Amadeus is available at: www.amadeus.com
About Amadeus Hotel IT solutions
Amadeus offers a wide range of Hotel solutions: PMS systems, F&B systems, Recreation & Leisure systems and Revenue Management Systems both for individual properties and Central Offices. With 6,500 Hotel IT customers in more than 70 countries, Amadeus is the European leader in Information Technology solutions dedicated to the optimisation of management methods and revenue in Hospitality, Catering and Tourism.
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