The agreement brings an integrated travel reservation and fraud management solution to airlines, travel agencies and other travel organizations worldwide.
Foster City, CA & Madrid, Spain – 18 June, 2014 – CyberSource, a Visa Inc. company (NYSE:V), and one of the world's leading providers of eCommerce payment management services, has formed a strategic global partnership with Amadeus, a leading technology partner for the global travel industry. The agreement brings an integrated travel reservation and fraud management solution to airlines, travel agencies and other travel organizations worldwide.
Leveraging CyberSource’s global expertise in fraud management, the innovative solution integrates a fraud management system, Decision Manager, into the dedicated travel Amadeus Payment Platform (APP). Decision Manager can help travel organizations globally accept more legitimate bookings, while identifying potential fraudulent transactions and lowering operational costs.
The combined solution will help travel businesses worldwide maximize revenue, reduce costs and improve the customer payment experience across multiple channels, such as online, mobile, face to face and call center.
“We are delighted with the integration of CyberSource to the Amadeus Payment Platform for travel,” said Celia Pereiro, Head of Travel Payments at Amadeus. “This will provide our customers with a customised and enriched travel-payment fraud solution, helping them to optimise business operations; increasing acceptance rates and facilitating a smooth consumer payment process.”
Simon Stokes, Head of CyberSource EMEA & APAC, said, “With a track record of delivering results for major airlines, travel agencies, hotel chains and other travel suppliers, we are excited to partner with Amadeus to help provide travel companies and their customers with a fast, safe and seamless buying experience, irrespective of device or location.”
CyberSource Decision Manager assists travel companies in identifying fraud faster, more accurately and with less manual intervention. Data insights are derived via sophisticated modelling of more than 60 billion transactions that Visa Inc. and CyberSource process annually worldwide, including transactions across multiple payment types and sales channels, spanning online, call center and mobile. The transaction data is supplemented by 260 detector tests and time-tested statistical risk models, which can be localized by region to further expand the depth and breadth of transaction pattern visibility.
CyberSource, a wholly-owned subsidiary of Visa Inc., is a payment management company. Over 400,000 businesses worldwide use CyberSource and Authorize.Net brand solutions to process online payments, streamline fraud management, and simplify payment security. The company is headquartered in Foster City, CA and maintains offices throughout the world, with regional headquarters in Singapore, Tokyo, Miami, Sao Paulo and Reading, U.K. CyberSource operates in Europe under agreement with Visa Europe. For more information, please visit www.cybersource.co.uk
Amadeus is a leading provider of advanced technology solutions for the global travel industry. Customer groups include travel providers (e.g. airlines, hotels, rail and ferry operators, etc.), travel sellers (travel agencies and websites), and travel buyers (corporations and travel management companies). The Amadeus group employs around 10,000 people worldwide, across central sites in Madrid (corporate headquarters), Nice (development) and Erding (operations), as well as 71 local Amadeus Commercial Organisations globally. The group operates a transaction-based business model. Amadeus is listed on the Spanish Stock Exchange under the symbol "AMS.MC" and is a component of the IBEX 35 index. To find out more about Amadeus please visit www.amadeus.com.
About Visa Inc.
Visa is a global payments technology company that connects consumers, businesses, financial institutions, and governments in more than 200 countries and territories to fast, secure and reliable electronic payments. We operate one of the world’s most advanced processing networks — VisaNet — that is capable of handling more than 47,000 transaction messages a second, with fraud protection for consumers and assured payment for merchants. Visa is not a bank and does not issue cards, extend credit or set rates and fees for consumers. Visa’s innovations, however, enable its financial institution customers to offer consumers more choices: pay now with debit, ahead of time with prepaid or later with credit products. For more information, visit corporate.visa.com and @VisaNews.