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Amadeus has opened a new Hotel IT office at Heathrow, London. The office is part of Amadeus' global expansion of its IT business for the hotels sector. The UK team, based at Amadeus' IT centre in Heathrow, will provide support and manage sales for UK customers of Amadeus' wide range of hospitality IT solutions.
Amadeus offers advanced technology solutions including Property Management (Amadeus PMS) and Revenue Management (Amadeus RMS). Worldwide, 6,700 hotels in 75 countries currently use Amadeus PMS. The solution is a fully customised suite which gives a single view on guest data for every room across multiple hotel properties covering front office, point-of-sales, inventory management, accountancy, sales and banqueting. It integrates large volumes of guest information offering a single consolidated view on guests, allowing hotels to gain valuable intelligence about their guests and ultimately offer an outstanding hospitality experience.
Amadeus Hotel RMS is a powerful decision support tool which optimises the revenue on each available room (RevPAR) by providing the manager with business performance data and forecasting future demand. The solution forecasts future demand with unparalleled accuracy, using advanced software which “learns” from experience to greatly improve demand prediction over time. Performance and forecasting data is then combined to help hotel managers quote the price that will yield the highest RevPAR.
“Combining global reach with local expertise is a core tenet of Amadeus’ philosophy,” says Garth McFarlane, Hotel IT Sales Manager, UK and Ireland, “And that is exactly the objective of establishing this presence. UK hotel chains can now trust in the local support of Amadeus’ IT excellence centre in Heathrow, with the expertise and manpower of the global organisation in the background.”
Notes to the editors:
Amadeus offers a full range of technology and distribution solutions to the hotel industry. Over 1,000 properties in 35 countries increase their revenue by 4 – 8% using Amadeus Revenue Management System. 6,700 hotel properties in 75 countries use Amadeus Property Management System and more than 75,000 hotels distribute their rooms to a global travel-buying market though Amadeus’ distribution solutions. 400+ Amadeus hotel specialists are dedicated to serving hotels across the globe.
Amadeus is the chosen technology partner for providers, sellers, and buyers of travel. The company provides distribution, IT and point-of-sale solutions to help its customers adapt, grow and succeed in the fast changing travel industry. Customer groups include travel providers (airlines, hotels, car rental companies, railway companies, ferry lines, cruise lines, insurance companies and tour operators), travel sellers (travel agencies) and travel buyers (corporations and travellers). Solutions are grouped in four solution categories – Distribution & Content, Sales & e-Commerce, Business Management and Services & Consultancy.
Amadeus has central sites in Madrid (corporate headquarters & marketing), Nice (development) and Erding (Operations – data processing centre) and regional offices in Miami, Buenos Aires and Bangkok. At market level, Amadeus maintains customer operations in 76 countries covering more than 215 markets. The company is majority owned by WAM Acquisition, whose shareholders are BC Partners, Cinven, Air France, Iberia and Lufthansa. Amadeus employs over 7,600 employees worldwide, representing 95 nationalities. Amadeus' revenue for the twelve months ended 31 December 2006 was EUR2.683m.
More information about Amadeus hospitality solutions are available at: www.amadeus.com/hotels
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