We’re creating a more connected travel industry, underpinned by sustainability and long-term investor relations.
Travel professionals and travellers alike will benefit from the Canadian flagship carrier’s implementation of the Amadeus Altéa Suite in addition to a renewed distribution agreement Air Canada will also implement a range of Amadeus solutions such as Anytime Merchandising, Group Management and Passenger Recovery
Forward-thinking airlines understand that the critical combination of next-generation airline IT systems, along with the best global distribution capabilities and air travel content, are necessary to serve their customers and operate their business successfully.
Under a new agreement announced today between Amadeus and Air Canada, Canada’s largest airline is poised to harness the best of both in support of its business strategy to enhance customer experience, improve profitability and operational performance in support of its growing international network.
Air Canada has signed for the full Amadeus Altéa Suite passenger service system (PSS) including reservations, inventory, and departure control solutions. The Amadeus Altéa Suite, once fully implemented, will enable Air Canada to enhance customer experience by delivering more consistent and personalized customer service based on individual customer preferences and attributes, pursue additional revenue generating opportunities, and improve operational efficiency. To support Air Canada’s international network, the Altéa Suite will help Air Canada achieve closer integration with its codeshare partners and within the Star Alliance – more than two thirds of which are also Altéa carriers.
"This new agreement with Amadeus marks the evolution of what has been a long, successful and strategic partnership."