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Empower customers by enabling them to process their own ticket changes online or via mobile devices and further increase their loyalty with more efficient and faster ticketing services.
Empower customers by enabling them to process their own ticket changes online or via mobile devices and further increase their loyalty with more efficient and faster ticketing services.
Promote upselling as customers will see all available fares on the calendar or upsell display when making changes to their ticket.
Promote upselling as customers will see all available fares on the calendar or upsell display when making changes to their ticket.
Tickets are automatically checked to verify if changes are permitted and what pricing recalculation rules need to be applied, as per the airline’s fare filing in ATPCO category 31.
Tickets are automatically checked to verify if changes are permitted and what pricing recalculation rules need to be applied, as per the airline’s fare filing in ATPCO category 31.
Leverage our exclusive premium option to process and/or display up to 10 fare families and 50 travel solutions. This redesign is unique to the industry, returning up to 150 times more recommendations (250,000) to your airline.
Leverage our exclusive premium option to process and/or display up to 10 fare families and 50 travel solutions. This redesign is unique to the industry, returning up to 150 times more recommendations (250,000) to your airline.
Using Amadeus advanced low fare search technology, all travel options can be easily sorted and filtered to find the best travel option, so you can provide increased customer satisfaction with a ticket change service which is fast, accurate and available 24/7.
Using Amadeus advanced low fare search technology, all travel options can be easily sorted and filtered to find the best travel option, so you can provide increased customer satisfaction with a ticket change service which is fast, accurate and available 24/7.
Protect your revenues as fare difference and ticket change fees are automatically calculated, as well as enforcing airline policy on fare restrictions. Maintain IATA compliance across all digital devices.
Protect your revenues as fare difference and ticket change fees are automatically calculated, as well as enforcing airline policy on fare restrictions. Maintain IATA compliance across all digital devices.
Keep your user experience is consistent, whether booking for the first time with Amadeus Flex Pricer, or making ticket change with ATC Shopper, across all devices.
Keep your user experience is consistent, whether booking for the first time with Amadeus Flex Pricer, or making ticket change with ATC Shopper, across all devices.
Ticket automation reduces the workload on your call centers for voluntary reissues, freeing up agents to concentrate on selling and other priorities. Save five extra minutes on average per ticket issuance with online self-servicing.
Ticket automation reduces the workload on your call centers for voluntary reissues, freeing up agents to concentrate on selling and other priorities. Save five extra minutes on average per ticket issuance with online self-servicing.
Enable passengers to carry out ticket changes in just three simple steps: 1) retrieve the PNR, 2) search the available travel solutions with lowest fares and re-book, 3) receive confirmation of the re-issued ticket.
Enable passengers to carry out ticket changes in just three simple steps: 1) retrieve the PNR, 2) search the available travel solutions with lowest fares and re-book, 3) receive confirmation of the re-issued ticket.
Enables changes for all ticket types – whether they are domestic, international, or from your airline or interline partners. Any fare type: public, private and negotiated are all accepted.
Enables changes for all ticket types – whether they are domestic, international, or from your airline or interline partners. Any fare type: public, private and negotiated are all accepted.
Provide unlimited ticket changes are available to any un-flown or partly flown flight, making reissued or revalidated tickets accessible too.
Provide unlimited ticket changes are available to any un-flown or partly flown flight, making reissued or revalidated tickets accessible too.
"Enabling our customers to rebook the tickets by themselves online with the implementation of Amadeus ATC Shopper via Amadeus e-Retail, All Nippon Airways reduced the call centre’s workload by more than 10,000 hours per year."
"Amadeus Ticket Changer Shopper leads to significant time savings within TAM, as ticket exchanges can now be directly handled by passengers online, whereas re-bookings take on average 10 minutes for agents to complete. This alleviates workload from our agents, who can now focus even more on sales or support activities."
Efficiently manage ticket exchanges and refunds across all channels with a comprehensive automated product across any digital touchpoint, both online and mobile.