Amadeus Digital Awards

Keep your valuable frequent flyers satisfied by providing them with an experience to redeem miles online which is both easy and smooth.

Overview

Introducing Amadeus Digital Awards

Help your website visitors to convert miles into flight tickets and travel services while achieving better burn rates on allocated miles.

Increase redemption opportunities

Let online visitors easily convert miles into travel services and products. Enhance customer satisfaction by easing their overall online redemption experience and giving them more opportunities to redeem their miles.

Boost loyalty and revenue with customization

Provide a unique online redemption experience to your customers and create new revenue opportunities by increasing redemption possibilities. Boost customer satisfaction and loyalty by adjusting and tailoring burning options according to their needs and preferences.

Amadeus Ancillary Services in Miles and Amadeus Upgrade in Miles

Create upsell and cross-sell opportunities by giving your frequent flyers further possibilities to redeem their miles on ancillary services and/or upgrade to a higher booking class.

Benefits

Amadeus Digital Awards

A win‑win air miles redemption solution for both you and your passengers, Amadeus Digital Awards combines exceptional customer service with efficiency.

Enhance customer experience

With simple and easy to understand processes to redeem air miles.

Dynamic and customizable

Implement dynamic and customizable redemption strategies.

Free up your call center staff

To focus on other tasks.

Show more flight options

In miles by using commercial classes for miles bookings.


Drive traffic to your site

And create more revenue‑generating business opportunities.

Give your passengers more flexibility

With a wide range of customer‑friendly payment options.

Increase redemption opportunities

Key Features

Help your website visitors to convert miles into flight tickets and travel services

Implement dynamic redemption strategies

Stay flexible with features like cash-to-miles conversion, real-time interaction with your loyalty system, and service flow integration. All while ensuring consistency.

User-friendly shopping experience

Show your customers the best air miles offers for them per day, across a range of dates, with calendar and upsell displays. Let passengers easily switch between paying with miles, cash, or a combination of both.

Reduce workload

Take the pressure off your call-center staff who are dealing with passengers redeeming miles over the phone. Free them up to focus on other tasks.

Man with a laptop
Partners

Learn more about our Amadeus Digital Awards partners