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Solutions
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Airlines
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Airports
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Border Authorities
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Corporate Travel & Expense
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Integrations
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Travel Sellers
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Payments & e-invoicing
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Unlocking the power of AI agents in travelIn this whitepaper, Amadeus and Microsoft explore how AI agents and modern data platforms are improving travel at every stage.
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Traveler behavior is changing at every touchpointExplore bold ideas, lead with cutting-edge tech, build powerful partnerships, and contribute to lasting impact.
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Support & Training
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Already a customer?Log into Amadeus Service Hub for product news, learning materials, and customer support.
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Transforming travel with AIOur partnership with Microsoft accelerates our Cloud journey and unlocks new, AI‑powered innovations that strengthen and elevate the travel industry.
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Landmark partnership between Amadeus and Google CloudLearn how this collaboration strengthens Amadeus' multi-cloud approach and AI innovation to improve efficiency, reliability and growth in travel.
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Resources
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Connected journeys: How will technology transform travel in the next decade?From AI-driven planning and biometric check-ins to smarter disruption management.
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Six travel trends that will redefine how we travel in 2026 and beyondAmadeus, in collaboration with Globetrender, unveils the tech, policy and innovation coming to transform the face of travel.
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Company
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About Amadeus
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Careers
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Sustainability (ESG)
Learn how we’re working to make travel a force for good.
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AI at AmadeusDriving integration, scalability, trust and integrity across the travel industry.
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Functional and technical consulting services
Our functional and technical consulting services help optimize your business and secure the best possible return on investment.
The best solutions are only profitable if you get the best out of them
Offering the best of our expertise to ensure you have the right solutions to meet your needs.
Functional and technical consulting services
Optimization
Problem solving
Tailored solutions
Expert knowledge
Learn about all the features offered with Amadeus Functional Technical Consulting Services
Solution optimization and advanced support
With our solution optimization and advanced support services, get the best from your solutions. Working everyday with our products, our teams have acquired unique and best-in-class knowledge of our solutions to assess and identify ways to optimize your usage, end to end. We support you so you can get the best return on investment. Check out some examples below. If you are interested in discovering more, contact us at the bottom of this page.
- RM professional services
- Best practices workshop
- Fare class realignment
- Product deep dive and review
- Airport operations
- Business deployment support
Activation services
With our activation services, we bring you the right solution to meet your needs. As the provider of your solutions, we are in a unique position to ensure you have the right features and configurations that meet your needs. If not, we help you obtain it. Check out some examples below. If you are interested in discovering more, contact us at the bottom of this page.
- Codeshare
- Interlinks
- Web services
What our customers have to say
"As irregular operations is the critical moment when a customer makes a good or bad opinion about us as an airline, our focus has been to attain excellence on our IROPS processes and solutions. Thanks to the expertise, experience and best practices shared by the Amadeus team, we are making a significant progress towards our objectives and have a concrete road plan."
Roberto Castro
Director Business Partners & Operations, Avianca
What our customers have to say
"Avianca multicarrier model is complex and I know it has been a lot of hard work and tasks. Thanks a lot for your compromise, determination and proactive attitude. We really appreciate it."
Melany Cornejo
Director of Distribution Operations, Avianca
What our customers have to say
"By being able to observe in real time the way our agents were using the Amadeus Ticket Changer (ATC) product, the Amadeus experts could help identify all the little issues that were not so clear to us and creating a wrong perception of the product internally. It then allowed us to take a step back, align our commercial policy, optimise the product features and match our business needs."
Stephane Baudemont
Commercial Associate Director , Aigle Azur
What our customers have to say
"Thanks to the support we received from Amadeus, we have ensured that our ATPCO filing was fully matching our commercial Reissue and Refund policy. This is key to protect our revenues better. Being an expert myself in the Fares & Pricing area, I did appreciate the strong skills of the Amadeus Expert who allowed me to fill some gaps and unlock some situations."
Milena Zarpellon
Senior Pricing Specialist, Air Dolomiti
What our customers have to say
"We are extremely satisfied by the fare class realignment recently performed by Amadeus. The team has been really guiding us through the full project with a constant and professional attention. Although the scope of the change was complex, Amadeus ensured a good level of support with frequent follow-up calls and a very high reactivity."
Julia Kozachenko
Head of Inventory and Reservation Control, Ukraine International Airlines
What our customers have to say
"It is obviously critical for us to ensure that we maximize the return on investment of the solutions we buy from Amadeus. Thanks to the support of the Amadeus Experts we have been able to identify the best way to increase the value that we get out of Amadeus Ticket Changer. I am happy to say that we have achieved concrete results that certainly improve both productivity and revenue protection."
Triza Bomett
Manager Interline and Tariffs , Kenya Airways
- Roberto
- Melany
- Stephane
- Milena
- Triza
- Julia
