Amadeus Frequent Flyer

Give your frequent flyers personalized responses – in real-time – based on their sales requests.

Overview

Verify frequent flyer numbers against profiles and create validated records for them.

Customer service

Gain loyalty and provide better service through personalized responses to customer sales requests.

Revenue integrity

Validate frequent flyer data in real-time to ensure revenue integrity and increase your brand value.

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Benefits

Agent empowerment

Empower customer service agents with real‑time frequent flyer data/information.


Data validation accuracy

Get more accuracy with names and numbers validated against your airline database.


Partnership integration

Integrate with partners to share programs, databases, and recognize frequent flyer members from partner airlines.


Data utilization flexibility

Be able to use the data the way you want to – extract targeted segments or create a full frequent flyer database replica.

Key features

Make the most of personalized offerings, coupled with automated traveler verification

Increase personalization

Use frequent flyer information to provide personalized results in real-time in airline systems.

Build reputation and loyalty

Share information around frequent flyer programs , recognize frequent flyer cards from airline partners, and share common frequent flyer databases.

Improve data sourcing

You can choose to load from the top tier level only or create a full frequent flyer database replica.

Improve accuracy

Provide better frequent flyer accuracy with passenger names and frequent flyer numbers validated against your database.

Partners

Learn more about our Frequent Flyer partners