Amadeus Nevio Order Management System

Easily manage orders and give your customers a simple purchasing and servicing experience together with your partners.

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Overview

Boost retailing transformation

Benefit from our ONE Order capable order management system. Apply retailing-inspired processes and power more accurate interactions with customers leveraging single-source-of-truth orders and simplified flows for booking, servicing, and disruption with full contextual data and automated processes.

Extend and simplify partnerships

Address new opportunities with any partner regardless of its business model. Quickly onboard air and non-air partners to grow your offer and business relationships providing higher efficiency and consistency of processes.

Deliver unbroken customer-centric experiences

Empower your customers with decisive control of their orders at any step of the traveler journey. Allow proactive and effortless resolution of any customer query at first contact. Enable transparency for customers by providing a unified and seamless ordering experience.

Protect business continuity

Manage a smooth transition to the order management system gradually, without interfering with your current business.

Future‑proofing the move to order management for airlines

This Amadeus white paper is am exctensive analysis of order management transformation for airlines.

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Benefits

Transition to Amadeus Nevio Order Management System gradually with your preferred passenger service system.

Enhanced customer interactions

Power more accurate interactions with customers, benefiting from simplified flows for booking, servicing, and disruption.


Partnership expansion ease

Easily incorporate new partnerships to grow your offer and business relationships.


Seamless customer experiences

Deliver seamless experiences for the customer.


Continuous business transition

Maintain business continuity during the transition journey.

The NDC and ONE Order pilot with Singapore Airlines that underpins the future of interlini

Singapore Airlines and Scoot are delighted with the value they gained from blending the simplicity of their low‑cost subsidiary with new interlining capabilities.

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