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- Unlocking the power of AI agents in travel
  
  In this whitepaper, Amadeus and Microsoft explore how AI agents and modern data platforms are improving travel at every stage.
  Learn more
- Traveler behavior is changing at every touchpoint
  
  Explore bold ideas, lead with cutting-edge tech, build powerful partnerships, and contribute to lasting impact.
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Partners
- Transforming travel with AI
  
  Our partnership with Microsoft accelerates our Cloud journey and unlocks new, AI‑powered innovations that strengthen and elevate the travel industry.
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- Landmark partnership between Amadeus and Google Cloud
  
  Learn how this collaboration strengthens Amadeus' multi-cloud approach and AI innovation to improve efficiency, reliability and growth in travel.
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Resources
- Trending Topics
- Connected journeys: How will technology transform travel in the next decade?
  
  From AI-driven planning and biometric check-ins to smarter disruption management.
  Read the report
- Six travel trends that will redefine how we travel in 2026 and beyond
  
  Amadeus, in collaboration with Globetrender, unveils the tech, policy and innovation coming to transform the face of travel.
  Discover now
Company
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  Learn how we’re working to make travel a force for good.
- AI at Amadeus
  
  Driving integration, scalability, trust and integrity across the travel industry.
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- Latest financial results
  
  Amadeus published its financial results for FY 2025.
  View the results

Outsourcing and on-behalf services

Put our IT expertise and solution know-how to your benefit. Leaving you to focus on your core business, while we take care of the rest.

Contact sales

Overview

Focus on what you do best, and leave the rest to us

We can do it for you: Amadeus' unique and best‑in‑class expertise at your service.

Benefits

Outsourcing and on‑behalf services

Variabilize costs

Our first‑level help desk and systems management services will help you variabilize costs.

Do what you do best

Focus on your core activities and let Amadeus do the technical part.

Maximize efficiency

Our IT expertise will allow you to maximize your operational efficiency.

We got you covered

Who knows Amadeus better than Amadeus itself?

Key Features

Learn about all the features offered with Amadeus Airline Outsourcing Services

System management and IT services

With our system management and IT services, and because we know our systems best, we can do it for you. From managing your applications to your first-level help desk through to your maintenance and testing activities, let us put our skills at your service and help you variabilize costs and maximize efficiency. Check out some examples below. If you are interested in discovering more, contact us at the bottom of this page.

Weight and balance (air dispatch)
Business rules management
Log-on and security management
Business process testing
First-level help desk
Testing and test data injection
Support service management
DBM service

IT hosting

With our IT hosting services, we make our IT work for you. As the main provider of IT solutions for the travel industry, we have developed and acquired a unique know-how related to managing IT systems. Our IT hosting services allow you to benefit from the latest technology at your service and at the service of your customer. Check out some examples below. If you are interested in discovering more, contact us at the bottom of this page.