Amadeus SkySYM - Sky suite

Create robust airline schedules thanks to AI and data science that can handle any kind of disruption – whether it’s due to weather, unplanned maintenance, or crew and flight delays.

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Reduce operational costs and improve customer satisfaction

Reduce operational costs

Save in extra costs caused by disruptions. Factor in reliability as well as profitability when generating flight patterns.

Improve customer satisfaction

More robust schedules can lead to fewer delays, fewer missed connections, and fewer baggage delays resulting in more satisfied customers.


Benefits

See how reliable potential flight schedules are in terms of efficiency, costs, and end‑user experience.

Robust schedules

Increase customer satisfaction with more robust schedules.

Better on‑time performance

Evaluate schedules and generate flight patterns with better on‑time performance.

Hot‑spot detection

Find out what’s causing delays and see which flights get frequently disrupted with hot‑spot detection.

Superior user experience

Keep manual constraints to a minimum and offer superior user experience.

Automatic calibration

Rely on an automatic calibration model that updates data feeds automatically.

Schedule improvements

Get support with making the right, AI‑enabled decisions for schedule improvements.

Rebuilding a profitable network recovery guide

As airlines plan for recovery and start flying again, we have worked on collecting and making available our expertise, through a series of four recovery guides to support our airline customers.

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Learn about the features offered with Amadeus SkySYM

Hot-spot detection

See what’s causing flight delays. Identify flights that lead to cascading delays and spot routes that are frequently delayed. Receive recommendations on how to improve your schedule.

Automatic model calibration

Most simulators ask you to update parameters manually. Not this one. Amadeus SkySYM consistently pulls data from your databases, and updates automatically. That means you don’t have to go to the effort of rebuilding the model.

Advanced user experience

Built with collaboration in mind, Amadeus SkySYM lets multiple users work together at the same time to reach decisions. Analyzing data, running simulations, and gaining more perspective is easy – and makes life easier for travelers too.

Minimal manual effort

Disruptions can create a significant challenge if handled manually. Fortunately, Amadeus SkySYM automates a lot of the process and lets you focus on making the right decisions.

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