Amadeus Reference Experience is a modern responsive and configurable white-label User Interface for airlines.
Airline is looking for a cost-efficient solution delivered with a good time to market
Airline is looking for more autonomy and simplicity
Airline is looking for a robust, responsive web UI to enable traveler to switch devices all along their travel journey
Self‑service solutions improve the customer experience during disruption and increase operational efficiency
To deliver a unique and frictionless web experience to their travelers, allowing them to manage the end‑to‑end flight bookings, check‑in and disruption experience by themselves.
Enable Airline to increase revenues with seamless experiences
Enable Airline to gain in Flexibility as Airline can opt for a step‑by‑step approaches per flow
Enable Airline to decrease Time to Market. Airline can optimize their resources by leveraging the no code configuration tools to customize their UI in full autonomy
Key features
Amadeus and Adobe have partnered to bring Airlines new capabilities on experience management.
Airline opting for Reference Experience benefits a customizable user interface via a simple and self-service content management tool: Content Manager.
Code skills are not required. Time to market and simplicity are the key benefits.
Content Manager allows Airline to customize themselves the look and feel of their transactional flows, perform full user interface translation and perform must-have configuration changes deployed cross devices for brand consistency and identity.
Reference Experience design is based on extensive user research, data-driven approach and with a mobile-first mindset.