Amadeus Ticket Changer Financial Suite

Reduce operational costs, protect revenue and enhance end-user experience with Amadeus Ticket Changer (ATC). Combining our advanced Amadeus Fares and Pricing engine with powerful multi-channel ticketing functionality, ATC provides you with an optimized approach to managing ticket changes.

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Reduce operational costs, protect revenue and enhance end-user experience with Amadeus Ticket Changer (ATC).

Product
  1. Airlines
  2. Airline Core Systems
  3. Altéa Suite
  4. Ticketing

Reduce operational costs and increase efficiencies

Automate airline ticket reissues/refunds across airline call centers and ticket offices. With ATC, you can reissue tickets in a voluntary context in two minutes, far outmatching the average time of 15 minutes.

Amadeus ticket changer reissue

Automates calculations to reissue airline tickets and stores the results in the correct ticketing formats required for subsequent document issuance.

Amadeus ticket changer refund

Automates the ticket refund process, using the ATPCO Rule Category 33 for voluntary refunds, helping you to manage all refund scenarios and perform immediate refund and cancellation fees.

Safeguard revenue

ATC enables you to secure fare/tax differences and change fee collection, drastically minimizing revenue loss caused by inefficient, manual methods.

Amadeus ticket involuntary

Handles the reissuance of tickets in involuntary situations, overriding change conditions, waiving penalties and carrying forward the original fare conditions new tickets.

Amadeus ticket changer dynamic waiver

Following a disruption automatically apply commercial measures at the point of ticket reissue.

Enhanced end-user experience

Ensure customers find the right flight for their budget, with access to a more reliable, simplified service for online ticket

Amadeus ticket changer shopper

Enables customers to easily choose new flights and more flexible fares, combining Amadeus Flex Pricer with the superior reliability and accuracy of Amadeus Ticket Changer Reissue.

Amadeus ticket changer miles upgrade

Automatically computes commercial ticket upgrade. The upgrade is filed in miles and the tax difference calculation is provided in the payment currency.

Testimonials

"Enabling our customers to rebook the tickets by themselves online with the implementation of Amadeus ATC Shopper via Amadeus e-Retail, All Nippon Airways reduced the call centre’s workload by more than 10,000 hours per year."
Akiko Takakuwa
Consumer Sales and Marketing Manager,  All Nippon Airways

Product Highlights Amadeus Ticket Changer

Access a comprehensive portfolio of automated tools to efficiently manage ticket exchanges and refunds across all channels.

Minimize revenue loss caused by manual inefficiencies by securing fare/tax differences and changing fee collection
Enhance your customer’s experience, helping them locate the right flight for their budget and delivering a simplified service for online ticket reissues and refunds.
Utilize automated re-issuance calculations and store results with Amadeus Ticket Changer Reissue.
Allow passengers to find new flights and flexible fares with superior reliability and accuracy using Amadeus Ticket Changer Shopper.
Automatically compute ticket upgrades with Amadeus Ticket Changer Miles Upgrade.
Manage the reissuance of tickets involuntary situations using Amadeus Ticket Changer Involuntary.
In the event of a disruption, automatically apply commercial measures at the point of reissue with Amadeus Ticket Changer Dynamic Waiver.
Perform immediate refunds and apply cancellation fees with ease using Amadeus Ticket Changer Refund.

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