Amadeus Total Travel Record

Amadeus Total Travel Record is a centralized repository of all customer journey information, including non-Amadeus content such as offers content, attachments and more. Total Travel Record information is also usable with Amadeus or your own mid and back-office systems.

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Leverage centralized storage of all customer journey information and enjoy seamless compatibility with existing systems.

Product
  1. Tour operators
  2. Traveler servicing
  3. Increase efficiency

Store more trip information and diversify your portfolio

Save trip information from multiple sources centrally and present in a single itinerary to the traveler, with the possibility to expand and diversify your portfolio of services.

PNR integration

The PNR contains all Amadeus GDS bookings and related information.

Multi-format support

Attachments allow various types of documents to be stored among all the other trip elements.

Total Travel Record

The Total Travel Record contains the details of the structured travel request sent by the traveler to the travel agent.

External Travel Record

The Total Travel Record contains the details of the structured travel request sent by the traveler to the travel agent.

Unleash your travelers with better access to trip information

Share the same trip view with travelers and be able to assist them at any time.

Traveler choice

Package allows several itinerary elements and offers to be bundled together in order to propose a coherent trip to the traveler and to sell several trip items with one unique price.

Informative offers

The Offers and Extended Offer record contains all the information about the quotes sent to the traveler before a booking is made. This information contains both Amadeus and non-Amadeus quotes.

Optimise your product and service offering

Maximize up-sell and cross-sell opportunities.

Benefit from true price accuracy

Our financial data details all the information necessary for you to determine the best-selling price of the trip – including commissions and mark-ups – and then to conduct after-sales activities, such as invoicing and ticket refunds.

Better comprehension

Understand your client’s needs, better using gathered business intelligence.

Benefit from aggregation

The folder offers the possibility to aggregate several Total Travel Records together and to perform single actions on each folder – such as pricing, invoicing, issuing travel documents, offers or travel alerts.

Product Highlights Amadeus Total Travel Record

Taking extensive traveler information from internal and non-Amadeus sources, Amadeus Total Travel Record gives businesses and customers the best resources to determine their trip.

Centralize trip information storage in the Passenger Name Record with support for multiple document types.
Propose and sell several trip items to customers with a single unique price.
Determine optimal selling prices, incorporating commissions and mark-ups with the ability to conduct after-sales activities such as invoicing.
Develop and propose customized recommendations based on the entire trip view.

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