Streamline your day‑to‑day work with Amadeus Max for Travel Sellers
Real travel agency productivity gains, smoother servicing, fewer errors, and more time for the personal service that travelers value.
Amadeus Max for Travel Sellers
AI assistant embedded in Amadeus Selling Platform Connect that helps travel sellers cut through operational complexity and respond with speed, clarity, and control.
Overview
Turn complex travel knowledge into faster actions and better decisions
Amadeus Max for Travel Sellers is an AI assistant that helps travel agents untangle dense workflows.
Get instant fare rules clarity
Skip dense fare rule structures. Max retrieves and summarizes fare rules through a simple chat, helping you deliver accurate answers in seconds. Supports both NDC and EDIFACT content.
Review PNR history effortlessly
Quickly understand booking changes, agent actions, and traveler details. Max for Travel Sellers generates concise summaries of PNR history, helping you provide faster and more informed customer support.
Create Smart Flows with ease
Describe what you want to automate in natural language and let Max help build or adapt Smart Flows. Automate repetitive tasks and standardize processes without technical expertise.
Benefits
Smarter ways to handle everyday tasks
Help every travel agent work faster and with greater confidence, driving your agency’s growth.
Work more efficiently
Cut the time spent on routine actions and get instant answers to operational questions.
Improve accuracy and stay compliant
Minimize errors and enable more consistent and reliable outcomes across your team.
Integrate effortlessly
Access AI‑powered assistance directly within Amadeus Selling Platform Connect, without switching tools.
Onboard faster
Help new agents work confidently through assisted workflows and instant knowledge access.
Elevate the traveler experience
Respond faster and more precisely to customer needs, building trust and satisfaction.
Reduce operational costs
Scale automation to lower operating costs and reinvest time in higher‑value work.
Real impact
How Amadeus Max for Travel Sellers supports daily operations
“Now I can tell my agents they can’t waste time in reading fare rules”
Amadeus Max for Travel Sellers: Less mental load, more speed for agents
How does AI turn complexity into efficiency for travel agents? Hear directly from Alessandro Vaneffi at Glamour about Amadeus Max for Travel Sellers in Amadeus Selling Platform Connect.
- Alessandro Vaneffi
Learn more about Amadeus Max
Frequently asked questions
Amadeus Max for Travel Sellers is an AI assistant embedded in Amadeus Selling Platform Connect. It helps travel sellers decode fare rules, review PNR history, and build Smart Flows so they can work faster and more accurately.
Amadeus Max for Travel Sellers supports travel sellers across daily tasks, including:
- Instant fare rules interpretation
- Effortless PNR history review
- Creating and adapting Smart Flows through natural language
Amadeus Max for Travel Sellers is designed for travel sellers looking to improve efficiency, accuracy, onboarding and service quality.
It helps travel agents of all experience levels, from new joiners who need extra support to experts who want to save time on repetitive tasks.
Amadeus Max for Travel Sellers is fully embedded in Amadeus Selling Platform Connect. Travel sellers can access the AI assistant directly in their workflow, without opening another tool or switching contexts.
Yes. Amadeus Max works across the content available in Amadeus Selling Platform Connect, including NDC offers, so travel sellers get consistent assistance regardless of the content source.