In this whitepaper, Amadeus and Microsoft explore how AI agents and modern data platforms are improving travel at every stage.
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Explore bold ideas, lead with cutting-edge tech, build powerful partnerships, and contribute to lasting impact.
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Our partnership with Microsoft accelerates our Cloud journey and unlocks new, AI‑powered innovations that strengthen and elevate the travel industry.
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Learn how this collaboration strengthens Amadeus' multi-cloud approach and AI innovation to improve efficiency, reliability and growth in travel.
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From AI-driven planning and biometric check-ins to smarter disruption management.
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Amadeus, in collaboration with Globetrender, unveils the tech, policy and innovation coming to transform the face of travel.
Discover nowLearn how we’re working to make travel a force for good.
Driving integration, scalability, trust and integrity across the travel industry.
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Reinforce your defenses against fraud and automatically screen payment transactions in real-time, before the point of authorization and ticket issuance.
Data files are sent to the fraud-screening partner during the acceptance process, at the authorization request stage. The transactions are then checked for fraud risk.
Amadeus Fraud Alert is integrated directly within the PNR for greater efficiency during the screening process, which is handled by expert fraud prevention company ACI Worldwide.
Key features
Transactions ranked Green are ticketed automatically, while those ranked red are automatically rejected, halting the ticketing process.
If the travel agency can verify the card owner’s identity, the rejected transaction can be forcibly accepted by a dedicated, authorized agent.
Fraud screening occurs in real-time before the authorization and ticket issuance process.
ACI Worldwide are a globally recognized fraud prevention company, offering experience and reliability throughout the fraud screening process.
Credit card payment transactions are automatically validated for great efficiency.
By reducing the risk and rate of fraud, you’ll also reduce all associated costs and chargebacks.
Below are a list of some business rules and validations performed by Amadeus Fraud Alert in order to detect fraudulent misconduct.
Flights purchased less than 72 hours in advance of departure can be checked for fraudulent behavior.
Credit cards issued outside of the ticket issuance country (international credit cards) may trigger fraud alerts.
Partner antifraud database, including their blacklists are leveraged during the screening process.
Payment data (credit card number, franchise, expiration date, etc.) can be analyzed for improved protection.
PNR details (origin & destination, dates, airlines, etc.) are used to improve fraud protection.
Frequent traveler history entered on the PNR is taken into account when detecting fraud.
The booking device IP address is used to identify where a payment was made.