Overview
Efficient Management with Amadeus Direct for Travel Agencies
From this digital platform, you can run your entire business – from monitoring booking performance, to purchasing Amadeus tools to help boost productivity.
Amadeus Direct: The Digital Platform for SME Travel Agencies
Amadeus Direct is an online portal developed exclusively for small and medium (SME) travel agencies.
Manage your business
Monitor your business performance from anywhere
Access products & services
Expand and differentiate your business with specialist tools, knowledge and support.
Join our community
Become part of a global, dynamic community of travel professionals, working together to deliver a unique service.
Key features
Explore all the key features offered from Amadeus Direct.
Connect from any location
Amadeus Direct is available from any computer or mobile device, using a secure internet connection. This means you can work from anywhere, anytime giving you more flexibility to manage and grow your business.
Monitor your business performance
My Dashboard gives you real-time insights into your commercial performance, so you can keep accurate and detailed track of all reservations. You can monitor activity by date, agent, PNR, airline and revenue using the in-built filters.
Streamline your admin tasks
Save time by centralizing admin processes: control your profile settings, update your agency details, access contracts, view your inventory of products, check invoices and monitor the status of orders placed in the Amadeus Store.
Order from the Amadeus Store in just a few clicks
It’s quick and easy to purchase new solutions from the online Amadeus Store. Browse the catalogue, check the value to your business and order in just a few clicks. Special deals are also always available!
Keep up to date with industry news and trends
We publish regular articles and case studies selected specifically for SME agencies. You can keep up to date with travel and technology news, categorized by theme and often in local language.
Efficient Booking and Training with Amadeus
In one click, you can switch to Amadeus Selling Platform Connect where you’ll find all the content you need – flights, hotels, car rental and more - to book every type of trip for your customers. The Amadeus Service Hub provides you with 24/7 helpdesk support, product documentation and online video tutorials to answer any queries you may have.
Benefit from an active community
The Amadeus Live Travel Community is about connecting with each other, asking questions, sharing advice and tips, so that all Amadeus agents have the opportunity to learn and grow your business.
Amadeus Direct features are now migrated to Amadeus Service Hub "Agency" tab.
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- Alberta Allen
- Claudia Rossi Hudson
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