Airports Articles
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BlogHow can we scale seamless border crossings with the Digital Travel Credentials (DTC)?Discover how Digital Travel Credentials (DTC) will enable faster, secure border crossings and transform the future of seamless air travel -
BlogA recipe for a transformational yearThe milestones that defined 2025 transformative year in travel—from booking to arrival—creating journeys that are personalized, seamless, and powered by smart data. -
BlogHow Qatar Aviation Services innovated with industry-first integration to cut 70,000 hours of manual workQatar Aviation Services saves 70,000 hours yearly with Amadeus Altéa FM and BRS integration, boosting baggage handling speed and safety. -
BlogMSC, an Amadeus customer transforming travelMSC is transforming the guest experience at the MSC Miami Cruise Terminal with biometrics from Amadeus, cutting check-in time by 50% for a seamless guest experience. -
BlogHow contextualized airline retailing is powered by modern delivery management systemsModern delivery management systems enables personalized airline retailing by facilitating real-time, contextualized service delivery across digital and physical touchpoints -
BlogSouthwest Airlines, an Amadeus customer transforming travelSmarter Scheduling with Amadeus: How Southwest Optimizes Every Flight. -
BlogNew technology drives airport digital transformationExplore Digital Transformation in Airports with AI, biometrics, and cloud tech. Revolutionizing travel experiences and enhancing efficiency. Learn more. -
BlogVoyzant Loyalty, an Amadeus customer transforming travelDiscover how Voyzant Loyalty and Amadeus are Transforming Travel with innovative technology and seamless customer experiences. Learn more. -
Blog5 ways a modern delivery management system transforms the traveler experienceDiscover how modern delivery management systems revolutionize traveler experience with personalization, efficiency, and seamless end-to-end journeys. -
BlogHow Amadeus is helping travel sellers provide more choice and more sustainable options to get to and from the airportAs of April, we have you covered in London Heathrow Airport as Heathrow Express is now live on the Amadeus Transfers platform, becoming the first airport express rail operator to do so. Carrying around 16,000 passengers daily between Heathrow Airport and central London, Heathrow Express is known for its speed and convenience—and this integration is a big step forward in making airport transfers even more accessible. -
BlogAccessible Travel: Making the travel experience better for everyone, everywhereWe're committed to ensuring that everyone, everywhere can search for, book and experience travel safely, comfortably, and with dignity. Find out how in this blog post. -
BlogTransforming the border experience: Amadeus acquires WCC's HERMES to elevate end-to-end travelAcquisition enables Amadeus to offer a truly end-to-end border and identity management solution, from home to destination, enhancing the overall traveler experience. -
BlogDriving business transformation with modern airline retailing: Insights from Amadeus Altitude 25Catch up on the key topics discussed during Amadeus Altitude 25, our flagship event for airlines. -
BlogHow can technology help tackle business travel friction?Explore frustrations of business travelers through Amadeus research and ways to over come travel friction to build a frictionless travel experience. -
BlogHow AI-based biometric algorithms are reshaping the travel experienceIn the ever-evolving landscape of technology, Artificial Intelligence (AI) stands out as a game-changer and is all around our lives. Learn more. -
BlogHow Amadeus helps Air Canada rebook disrupted passengers in just 10 minutesAir Canada works with Amadeus to apply modern technology to disruption management, so customers can be reaccommodated more quickly and effectively -
BlogHow biometric technologies ensure personal privacyBiometric technologies provide proof of identity by scanning and measuring an individual's unique physiological or behavioural characteristics. -
BlogBusiness benefits of biometricsIn this article, we shall consider the business and security benefits that organizations can enjoy, through the adoption of biometrics. -
BlogRevisiting the trends for 2024 – how are we doing?Last November, Amadeus outlined five travel trends predicted to become mainstream in 2024. Half-way through the year, we thought it would be an idea to see how right (or wrong) we were. Contributing editor Martin Cowen takes a look. -
BlogHow are airport leaders planning to invest in technology?Airports plan to increase technology investment more than any other area of the travel industry – for an enhanced passenger experience. -
BlogFlights, camera, action – biometrics defining the seamless travel journey through facial recognitionVision-Box CEO reflects on the present and future of the end-to-end travel experience thanks to biometrics -
BlogComponents of biometric systemsIn this article, we consider the processes involved in biometric measurement for verification and authentication. -
BlogHow can Digital Identity create a better travel experience for us all?Digital Identity has the potential to have a significant impact across the travel ecosystem and to enhance travel experiences. -
BlogWhat is biometrics?The need to verify the identities of individual people now extends across all manner of industries. -
BlogHow can technology help airports reach their sustainability objectives?Modernizing technology at the airport can make a substantial contribution to the industry’s sustainability targets. -
BlogACUS reaches milestone as Amadeus accelerates airport technology evolution100+ airports now use our Airport Cloud Use Service for flexible, cost-effective, and sustainable IT infrastructure. -
BlogTechnological innovation driving the passenger experience revolution at global airportsIn this blog Carl Rogers explores the possible future of airports, examining changing technology, and how this will impact the traveler -
BlogFive reasons airports should be insights-drivenHolger Mattig, Airport and Airlines Operations discuss the benefits of an insights-driven approach at airports -
BlogWhy ‘the whole is greater than the sum of its parts’ in aviation todayHow the power of synergies is key today’s aviation industry and contributing to a better traveler experience. -
BlogThree ways we’re supporting our airport and airline customers to succeedHow a forward-thinking mindset, challenging status quo and advanced technology helped us help our customers in difficult times. -
BlogHow U-Tapao Rayong-Pattaya Airport scaled operations in response to fluctuating demand during COVID-19With ACUS technology, the airport efficiently managed the sudden influx of passengers, improving customer experience -
BlogComing to an airport near you! How the IoT and digital twins could transform operationsThis blog post looks at the emerging technologies that our industry is now beginning to explore -
BlogHow moving to the cloud made Innsbruck Airport more agile and resilientInnsbruck Airport's Michael Herrmann, Director Airport Operations and Head of IT looks at the benefits of running on the cloud. -
BlogHow our Lufthansa teams on the ground overcame disruption challenges caused by COVID19 with Amadeus technologyAmadeus’ modern cloud-based passenger processing technology has become a cornerstone of our operations. -
BlogAs the pandemic affects travel, Cambodia Airports takes to the cloudHervé Bonin, General Manager, Phnom Penh International Airport, discusses the journey to the cloud with Amadeus. -
BlogHow IT can strengthen the airport value proposition to benefit airlines and passengersIn the past, when faced with competition, we have seen airports compete predominantly on financial terms. However, the reality is that this is no longer enough. -
BlogHong Kong International Airport and Amadeus celebrate collaborationAt Hong Kong International Airport (HKIA), we were proud to host Amadeus at a ceremony, here in Hong Kong. The ceremony celebrated the signing of contracts relating to the development and launch of revolutionary Common Use Self-Service (iCUSS) mobile check-in kiosks in partnership with Amadeus. -
BlogHappy airports make more money - satisfied passengers spend 45% more on airport retail purchasesDuring my recent presentation at the Passenger Terminal Conference in Barcelona, I said “happy airports make more money”. What exactly did I mean by this? Some time ago I read an article based on a research study that showed satisfied passengers will spend 45% more on airport retail purchases than disappointed passengers. Although technology has revolutionised air travel during the past decade, passenger satisfaction with airports continues to lag behind that of other aspects of the travel industry, largely because passenger expectations of basic needs are not being met consistently. -
BlogThe Airport Ecosystem – reinvented!Download our latest airline industry report: Reinventing the Airport Ecosystem.
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