Amadeus Mobile Messenger

Benefit from a fast and efficient travel tool to manage any type of incident while taking care of your travelers in real-time.

Benefit from a fast and efficient travel tool to manage all types of incidents while taking care of your travelers in real-time.

Product

Enhance customer experience

Reinforce your risk management strategy and monitor the safety and wellbeing of travelers throughout their trip, anticipating their needs and taking immediate action when needed. 

Guarantee your clients’ safety with great risk management

Access accurate, real-time destination information and incident analysis, identifying travelers according to a country's risk level and communicating relevant notices and alerts to them instantly.

Make use of advanced messaging capabilities

Use a one-way message to inform travelers via SMS, smartphone, or email, or use a two-way feedback messaging system to communicate with them. Locate business travelers on request with the GPS functionality on their smartphone and keep a log of communication history. 

Organize and support your employees

Support all the workers associated with a company facility, such as an office, factory or oil rig, wherever they are in the world.

Keep in touch with your customers

Know where your travelers are at any given point during their flight with dynamic flight tracking and real-time flight status information. Three different views of flight-related data provide intuitive and fast accessible information, ensuring you can easily react to any disruptions.


Maximize the efficiency of your operations

Contribute to savings with our accurate and reliable messenger system that keeps customers in the know, minimizing call center queries. Workflow optimization also simplifies processes and increases staff productivity.

Optimize your workflow

Amadeus Mobile Messenger incorporates a number of intelligent features that allow you to optimize the workflow for incident management, delivering real-time saving and making the process more cost-efficient.

Zero in on the data that matters

Traveler data within Amadeus Mobile Messenger is automated and updated in real-time, ensuring users always have the latest information to work with.

Product Highlights Amadeus Mobile Messenger

Locate, communicate with and assist your online customers worldwide, ensuring that disruption and interruptions to their journey don’t affect their travel experience.

Provide accurate, real-time destination information and incident analysis.
Identify travelers according to a country's risk level.
Communicate relevant notices and alerts to travelers.
Graphical tools to forecast future traveler activity.
Traveler data is automated and updated in real-time, ensuring you always have the latest information to work with.
Reduce call center queries and lower costs with live flight status and tracking.

Contact us to learn more about Amadeus products