Research, Innovation & Ecosystems

At Amadeus we aim to provide travelers with unique, memorable, seamless and tailored end-to-end experiences. By addressing travelers' current and future needs and treating their pain points we will create value for them and, importantly, for our customers too.

At Amadeus we aim to provide travelers with unique, memorable, seamless and tailored end-to-end experiences. By addressing travelers' current and future needs and treating their pain points we will create value for them and, importantly, for our customers too.

Putting the traveler at the center of our innovations

Travel is about emotion, so we want to make it happy and positive experience. For that, we drive Amadeus towards being the undisputed leader of frictionless travel for everyone and before everyone.

We embrace bold and disruptive ideas, experiment with new technologies, leverage our internal strengths and excellence, and collaborate with partners and entrepreneurs. Everything we do is intended to improve the traveler experience before, during the trip and at destination!

"Our industry has to keep the perspective of travelers in focus if we want to be successful. This means being absolutely committed to traveler centricity and driven by their experiences."

Stefan Ropers,
SVP Strategic Growth Business,
Amadeus

Diversity

Join us in our innovation journey and let’s create together bold solutions to offer travelers unique, seamless and personalized journeys

Our innovations

We believe AI will simplify travel. In a nutshell, very soon people will be able to spend a lot less time arranging their travel and much more time enjoying the journey.


Our activities

Innovation is alchemy: the chemistry between our internal competency, our expertise, and our external network to design breakthrough innovations that can be tested by our customers and partners.

Man jumping

Research

Harness the explosion of digital data and computational power, to better understand travelers and their behaviors, and enable smarter travel experience.

We improve our solutions and innovate thanks to a dedicated team of data scientists AI experts, and technologists.


Innovation

Identify and incubate the next generation of Amadeus Businesses, that will shape travel experience and fuel Amadeus growth in 5-10 years.

We incubate and accelerate transformational ideas to turn innovations into value.

Woman in vintage spacesuit

Ecosystems

Grow and nurture an ecosystem of innovative users and partners of Amadeus, to foster open innovation, enrich our value proposition and capture ecosystem value.


Innovation Videos

30 years of innovation and better journeys

For 30 years, Amadeus solutions have kept the travel sector moving.

Virtual Reality travel search

The world's first virtual reality travel search and booking experience.

Amadeus Ambient Services

Our environment is allowing new exchange touchpoints for businesses and users to connect.

Amadeus Video Solutions

An interactive video player that enables travelers to learn about destinations and related.

Using the Pepper robot

Discover 1A-TA, an experiment by Amadeus Innovation & Research, based on a humanoid robot.

Amadeus powers Travel

A glimpse into the life of Richard, a Social Capital Seeker with a passion for adventure.

Amadeus powers travel

Check out how Amadeus powers travel for Cultural Purist, Imola.

Technology Article Amadeus launches @flightbot

Amadeus’ latest flight search innovation, @flightbot, leverages artificial intelligence (AI), messaging technology and Amadeus’ search...

Amadeus’ latest flight search innovation, @flightbot, leverages artificial intelligence (AI), messaging technology and Amadeus’ search expertise to help travel agencies connect with travelers anytime, anywhere.

Read the Article

Awards

Technology and Innovation

Revenue Optimization science & innovation were acclaimed at AGIFORS Conference

Contact us to learn more about travel innovation at Amadeus

Contact Us

Follow us @amadeusinnov​