Rob Sinclair-Barnes talks about our report 'The 21st Century Business Traveller'

I think fundamentally there’s a gap in the market…no one’s done a really in-depth study of the 21 st century business (traveller) recently…

What we see is the tipping point of travellers using self-booking tools as a first point of contact – (so the travel managers are removing themselves from a purely administrative role to more of a travel consultant after booking)…