We’re creating a more connected travel industry, underpinned by sustainability and long-term investor relations.
When asked about one key take away from the report:
We caught up with Rob Sinclair-Barnes, Marketing Director, Amadeus UK & Ireland at the recent Business Travel Show 2013. Amadeus UK launched the new Industry reportThe 21st Century Business Traveller at the show so we fielded Rob some questions about the findings.
Rob commented on the rationale behind the report:
I think fundamentally there’s a gap in the market…no one’s done a really in-depth study of the 21 st century business (traveller) recently…
What we see is the tipping point of travellers using self-booking tools as a first point of contact – (so the travel managers are removing themselves from a purely administrative role to more of a travel consultant after booking)…