Philippine Airlines climbing towards 5-stars with cutting-edge tech

Cyril Tetaz

Executive Vice President, Airlines, Asia Pacific, Amadeus

This content is only available in this language.

Jaime J. Bautista, President and COO of Philippine Airlines (left) & Cyril Tetaz


Philippine Airlines has a clear vision to stand shoulder to shoulder with the world’s best airlines. Earlier this year, it took a big step in that direction by earning a coveted 4-Star rating from Skytrax. Now, the carrier is aiming for its 5th star. We’re excited to be partners with Philippine Airlines on this journey as it adopts the full Amadeus Altéa Suite.

This transformation means passengers will enjoy a smoother experience, from booking to boarding. How? It all starts with faster and simpler check-in. During the travel journey, Philippine Airlines will be able to provide more consistent and personalized services at every touch point. Passengers will also be happy about improved on-time performance. And, in the case of a disruption, our technology will give the airlinethe ability to re-accommodate passengers in a matter of seconds.

Adopting Altéa will also support Philippine Airlines’ ambitions to join an airline alliance. More than two-thirds of Star Alliance airlines, three-quarters of oneworld airlines, and half of Skyteam airlines use Altéa. As a community platform for airlines, Altéa enables better integration between partner airlines, with real-time sharing of availability, fares, customer and booking information to deliver a harmonized customer experience across the alliance.

It’s clear that Philippine Airlines’ business strategy is en route to further propel it into the future of travel, where its customers need it to be, and we’re extremely proud to walk that path with the airline. We are committed to Philippine Airlines’ success in the long-term, and look forward to delivering continual collaboration to ensure our technology matches the expectations of its travelers.

We warmly welcome Philippine Airlinesto the Amadeus Altéa community, where it joins leading airlines around the world.


Asia Pacific, Altea