A look inside the Amadeus Travel Platform

May Inkersole

Senior Manager of Air Content Marketing, Travel Content Sourcing, Travel Channels, Amadeus

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Think back to the last time you went to the supermarket. Did it have everything you needed, or did you have to go somewhere else to fill the fridge and your home with exactly what you wanted?  Annoying and timewasting isn’t it?

At Amadeus, we’re evolving our Travel Platform so travel agents don’t have to look or go anywhere else. We’re bringing together airline, hotel, alternative lodging, rail, ground transport and in-destination content all in one place. Based on fully open systems that harness the intelligent use of data, it’s a one-stop shop for advanced travel retailing.

Here’s an overview of the content available in the Amadeus Travel Platform that can be accessed through a variety of devices and channels, including our flagship solutions such as Web Services, Selling Platform Connect and cytric Travel & Expense.


We continue to actively negotiate content commitments with airlines for our travel seller customers:

  • 440+ bookable airlines, including low cost carriers
  • 50+ new or renewed content agreements in 2018
  • 170+ content commitments in total. 
  • 140+ airlines using Amadeus Merchandising 

And we work with airlines to access their content from multiple sources including: 

  • EDIFACT – content sourced through traditional technology
  • NDC– new messaging protocol based on XML.
  • APIs – content sourced from proprietary APIs. For example, LCCs connected via XML API with our light ticketing flow solution.

Beyond Air: 

As we continue to deliver on our promise of enhancing the content available in our Travel Platform, we are committed to growing our portfolio beyond air. This way, travel agencies have access to all the travel content they need in the one place. We believe this is the most efficient way for travel agencies to deliver on their customers’ demanding expectations. 

  • Over 3.1M hotel shopping options 
  • +770K unique properties
  • 230+ tour operators
  • 90 rail operators
  • 43 car rental companies with 42,000 car rental locations
  • 1,750 transfer locations in 177 countries
  • 20 cruise and ferry lines
  • 34 insurance provider groups

We’re continually working with our travel agencies customers to find out what content they really want, working with our travel provider customers to source this content, and then offering that content in a standardized, comparable format all on the one platform. The Amadeus Travel Platform is the technological backbone to our Live Travel Space – a place where the latest technologies and our partners come together to serve the evolving needs of all travelers.

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This is the third blog post of our Amadeus Travel Platform series where we talk in detail about all the changes we’re making to bring the richest content to our community of travel agents, corporations and travelers. Check out the first and second blog of this series for more information. 

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Travel sellers, Live Travel Space, Travel Platform, NDC