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Flight Centre boosts ground transfer offering for corporate travel clients with Amadeus and MYCAB

Mick Heitzinger

Product Director, Flight Centre Travel Group, Europe

The success of our business travel divisions, FCM Travel Solutions and Corporate Traveller, is founded on delivering exceptional personal service blended with innovative best-in-class technology solutions.

The latest step in this approach has been to launch Amadeus transfers in order to revolutionise the way our consultants and customers book and manage ground transport services in the UK and EMEA. We are also delighted to partner with MYCAB as our first preferred supplier within the Amadeus transfers solution.

This means that our consultants can seamlessly book MYCAB point-to-point transfers and chauffeur services at over 300 airports and cities in 75 countries via Amadeus Selling Platform Connect. It’s also a milestone moment, as our clients’ bookers and travellers can arrange global transfers using an online booking tool for the first time thanks to Amadeus transfers being fully enabled within SEEQA, our new online booking tool. SEEQA is a bespoke solution built on Amadeus cytric Travel & Expense that allows us to add our own functionality and content.

MYCAB offers a complete solution for our corporate business as its comprehensive functionality means it can be customised to the different needs of our clients. The offering includes real-time flight tracking and adjustment of pick-up times based on flight arrival times. All vehicles are properly licensed, registered and insured and travellers are greeted personally by smartly dressed chauffeurs on arrival. Driver and passenger can make contact via SMS prior to pick up and in transit to ensure a seamless traveller experience, while supporting employers’ duty of care obligations.

We’re excited about this partnership and most importantly the unrivalled service and experiences it will help deliver to our customers.


Tags

Customer Testimonial, Connected travel, Guest Post