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Azul Brazilian Airlines takes flight with Altéa to support international expansion

Trey Urban

Chief Strategy Officer, Azul

At Azul we do everything we can to make our passengers feel special and we’ve set out to do this internationally with selected nonstop service to the United States. To support our ambitious plans for international expansion, we required a flexible and modular approach to add functions to our IT systems.

Amadeus’ Altéa Reservation platform fit the bill in this respect and has been a vital solution for us to be able to establish bilateral connections with other airlines. It was extremely important for us to have a solution that gave us a voice in the interline world, because our booking system couldn’t sort it out alone.

Amadeus understood our needs and, as a result, we were able to keep the system we already have, which we’re happy with, while also adding features that are essential to make international flights a reality. We were really surprised at Amadeus’ willingness to engage in this mission and conclude the process in only three months. The fact we were able to migrate so quickly was remarkable.

Amadeus’ personalized solution now connects with our internal booking system and interacts with other airlines, while the GDS helps us expand our operations beyond Brazil. With the implementation phase complete, our international flights can now be found, visualized and booked through any booking or distribution system connected to the Amadeus system.

As the fastest growing airline in Brazil with a reputation as one of the best low cost carriers in Latin America – Azul demands the best cutting-edge technology and we have just that with Amadeus as a partner.

Have a look at this video interview for more about our partnership.


Tags

Latin America, Customer Testimonial, Altea