Solutions that transform the experience of travel
How UK airports can transform with technology
Transforming the passenger journey with next generation solutions across the UK’s busiest airports, from check-in to boarding
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A growing number of UK aviation stakeholders are embracing an end‑to‑end approach to passenger processing.
Amadeus has long been active in the UK aviation ecosystem ‑ collaborating with airlines, airports, and border authorities to enhance the check‑in experience, expand self‑service options, and support secure immigration processes, with biometrics used in most cases.
Amadeus is helping the UK aviation industry accelerate its digital transformation and deliver smarter, more connected travel experiences.
How we are accelerating automation in the UK
- Trust at every step – Adopt biometrics confidently with solutions designed for privacy and transparency.
- Efficiency that scales across the UK network – Reduce queues, streamline operations, and automate processes.
- Elevated passenger experiences – Smoother journeys, less stress, more satisfaction and keep the UK at the forefront of global aviation innovation.
Benefits for travel companies and travelers
Benefits for airports
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Flexible and modular solutions
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Full end-to-end offer
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Enhanced throughput at all touchpoints
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Paperless experiences with biometrics
Benefits for airlines
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Reduce operational costs, with less manual checks and more efficient management of the staff
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Improve on-time performance (OTP)
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Enhance the customer experience, loyalty and brand reputation
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Enroll travelers once, and use in any check point
Benefits for travelers
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Reduced queues at every checkpoint
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Stress-free journeys
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Contactless experiences
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Videos
How Amadeus is powering end‑to‑end passenger journeys
Discover how Amadeus is powering seamless, personalized passenger journeys, from booking to border.
In this video, filmed at Passenger Terminal Expo 2025 in Madrid, we unveil our fully integrated portfolio for airports, airlines, and border authorities.
Watch now to explore our portfolio, experience our solutions, and be inspired by the difference Amadeus could make for your passengers.
JFKIAT: Elevating the passenger experience
John F Kennedy International Air Terminal (JFKIAT) services 21 airlines and between 70,000 and 90,000 passengers a day. That's a whole football stadium every single day.
To ensure the airport can manage those passenger volumes while making journeys easier and simpler, they partnered with Amadeus to introduce new automation technologies.
Discover how JFKIAT and Amadeus are making journeys more operationally efficient, while bringing smiles to the faces of passengers.
Introducing the Amadeus Seamless Bag Drop Series 7
The advanced solution to fully automate self‑service bag drop.
The Series 7 range is engineered using the most robust, quality components, is impressive in its capabilities, and is chosen by the world’s top airports to process millions of bags.
Available as a Hybrid model for traditional agent‑led and self‑service from one device.
