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We’re creating a more connected travel industry, underpinned by sustainability and long-term investor relations.
Streamline processes through automation
Save time and resources previously allocated to the completion of repetitive tasks with flexibility and automation.
Quality Control
Manage rules to suit your established processes and guarantee the quality of your passenger name records (PNRs).
Quality Control
Manage rules to suit your established processes and guarantee the quality of your passenger name records (PNRs).
Automated Checks
Reduce errors and improve efficiency with automated checks for completion and consistency.
Automated Checks
Reduce errors and improve efficiency with automated checks for completion and consistency.
Queue management
Improve operating efficiency and reduce repetitive monitoring with optimized queue processing.
Queue management
Improve operating efficiency and reduce repetitive monitoring with optimized queue processing.
Ticketing control
Control your ticketing process by increasing ticket throughput with automated ticketing and batch processing tasks and removing concerns around fare expiration dates.
Ticketing control
Control your ticketing process by increasing ticket throughput with automated ticketing and batch processing tasks and removing concerns around fare expiration dates.
Ensure data consistency
Always provide consistent data at the mid- and back-office.
Seamless data and system integration
Enable diverse tailored automation, including external system integration.
Seamless data and system integration
Enable diverse tailored automation, including external system integration.
Fare monitoring and optimization
Manage your fees efficiently and load the lowest fares daily. You’ll also be able to easily compare fares and learn more about your competitors.
Fare monitoring and optimization
Manage your fees efficiently and load the lowest fares daily. You’ll also be able to easily compare fares and learn more about your competitors.
Reporting and administration
Provide accurate reporting on transactions via a flexible reporting interface based on your business needs. Benefit from tailor-made reports with real-time activity tracking.
Reporting and administration
Provide accurate reporting on transactions via a flexible reporting interface based on your business needs. Benefit from tailor-made reports with real-time activity tracking.
Connect with your customers
Deliver high-value services to your customers with automated alerts and personalized notifications.
Send personalized notifications
Generate engaging customer service via automated, personalized alerts and emails.
Send personalized notifications
Generate engaging customer service via automated, personalized alerts and emails.
Automatic schedule change notifications
Serve your customers efficiently with automated, customized alerts and avoid delays in trip confirmation. This allows more freedom for your resources to focus on complex follow-ups.
Automatic schedule change notifications
Serve your customers efficiently with automated, customized alerts and avoid delays in trip confirmation. This allows more freedom for your resources to focus on complex follow-ups.
Testimonials
"Amadeus has brought us its expertise and consulting experience as well as perfect project management and methodology."
Mathieu Maupoint
Head of Business Process Management, HRG FranceProduct Highlights Amadeus Touchless Solutions
Automate the process of labor intensive tasks 24/7, reducing operating costs and enabling you to concentrate on delivering a quality service.
Take full advantage of a flexible, configurable, automated platform designed to save resources and time.
Leverage automated checks to reduce errors and streamline operations.
Adapt and manage rules to better suit your existing processes, guaranteeing PNR quality.
Limit repetitive monitoring tasks with optimized queue processing.
Exert greater control over the ticketing process with increased ticket throughput and automation.
Employ efficient fee management with the ability to carry out fare comparisons vs. your competition.
Enhance customer service with automated, personalized notifications.
Leverage accurate transaction reporting via a user-friendly interface featuring real-time activity tracking.