Ancillary Services in Amadeus

Add ancillary services to your offering and maintain a strong competitive stance. With Ancillary Services in Amadeus, you can capture every sales opportunity and offer an exceptional service to all your travel shoppers.

Capture every sales opportunity and offer an exceptional full service to your online shoppers with Amadeus Ancillary Services.


Keep your customers coming back

Enhance your customer service by offering content parity with the airlines' own offers and give your customers more choice.

Compete and differentiate

Offer content parity with airline websites, especially with unbundled fares, so you don’t miss out on any upsell opportunities. Differentiate yourself by providing comparative shopping options on multiple airlines.

Book ancillaries with more efficiency

Always offer customers your latest deals with access to a dynamic real-time catalogue of services.

Streamline your processes

Both search and booking are fully integrated into the standard flow. Our system reports to your mid- and back-office through the passenger name record (PNR). Amadeus Interface Record (AIR) is also available.

Amadeus Master Pricer

Ancillary services are available in Amadeus Master Pricer results along with flight information.

Unlock new revenue opportunities

Keep your online shoppers on your website by widening offers and delivering an exceptional level of customer service.

Sell high-value packaged offers

Deliver high-value packaged offers to your customers, for example a ski weekend including hotel, flight and special baggage fee for skis or sports equipment transportation.

Offer transparency across all fares

Offer complete visibility for each fare throughout the booking process, with pricing and optional services included via a dynamic catalogue.

Fulfil ancillary services with EMDs

Booked ancillary services are automatically fulfilled using electronic miscellaneous documents (EMDs).

Add mark-ups for extra revenue

Generate further revenue with the freedom to add mark-ups on ancillary services at your discretion.

Product Highlights Amadeus Ancillary Services

Offer a comprehensive service to your customers and maximize profits with Amadeus Ancillary Services.

Offer exceptional customer service and complete content parity with airline offers.
Leverage the first global distribution system (GDS) to offer a dynamic ancillary services catalogue.
Take advantage of new revenue opportunities with high-value packaged offers.
Provide customers with complete fare transparency across the entire booking process.

Contact us to learn more about Amadeus products

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