How travel agencies around the world are putting their passion to work

Vivian Hartjes

Air Content Value Proposition, Positioning & Knowledge Management, Travel Channels, Amadeus

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By finding ways to put their passion to work, travel agencies are able to differentiate themselves in very competitive markets.

Following the worldwide launch of Amadeus Selling Platform Connect, the world’s only fully web-based professional booking system, we asked travel consultants from around the world to show us their passion for travel and how they put it to work.

After receiving many exciting entries, we are happy to announce that the jury has spoken and we have three winners!

We have taken the opportunity to interview some of the world’s most passionate travel agencies and would like to share with you how they are putting their passion for travel to work every day.

Uniglobe Robins Travel, based in Belgium, and focused on both business & leisure travel, have successfully achieved their two main objectives over the past twenty years and are now looking to further double their revenue. How? They differentiate themselves by offering a complete package to their travelers through ‘one-stop-shopping’ and providing personal service to all of their customers – getting to know their wishes and even their whims.

Uniglobe Robins Travel on how they put their passion to work

Mosafer Travel & Tourism was the first online travel agency in Doha, Qatar and has grown widely in market. Through personal interactions, roadshows, and consistent efforts, they were successful in increasing the traveler's confidence to go online and to trust them for his journey. What is their foundation? They ensure the complete customer experience from search to payment. With the help of technology, they give the traveler full freedom to choose what they want.

Mosafer Travel & Tourism on how they put their passion to work

Selectour Bleu Voyages, based in France and mainly positioned towards business travel, has grown from a family business to an extended big family with over 275 employees and turnover of over 200 million euros. They will celebrate 50 years in 2018 and a novelty they are deploying is a new service focused on events travel. How do they sustain their growth? They build long-term partnerships with their customers - service them, learn from them, and adapt to their changing habits and demands.

Selectour Bleu Voyages putting their passion to work with Amadeus Selling Platform Connect

These passionate travel agencies share more than their passion for travel... They have all placed their trust in technology to connect with their customers, respond to all their needs, and be flexible to serve them at any place, at any time.

Today more travel agencies are using the Amadeus Selling Platform Connect than any other Amadeus front-office solution. If you want to see how you can free your business from technology constraints and start putting your passion to work today, please visit www.amadeus.com/passion.


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