Looking back: Our top reports and research papers of the second half of 2017

John Webb

Social Media Consultant, Amadeus

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Staying at the forefront of technology requires a foundation built on research and development. We do this by continuously studying the travel industry and publishing our findings in a variety of reports that look ahead to what the future of technology might bring. In this respect, the second half of 2017 was eventful, so be sure to check some of our top reports and whitepapers below.

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What if? Imagining four scenarios for the future of global travel

Change is the law of life and this is especially true for the global travel industry. This Amadeus-commissioned study, What if? Imagining the future of the travel industry, undertaken by A.T. Kearney, looks at disruptors likely to affect the travel industry over the next five to seven years.

A spotlight on Total Offer Optimization: Fast forward to customer centric revenue management

Airlines are experiencing a digital revolutioncharacterized by a shift from just selling the customer a ‘seat’ on a flight to selling customized products selected for them. This report looks at the transformation of airlines for the digital world with a deep dive into the construction and optimization of customer offers and more.

Voyage of discovery: Working towards inclusive and accessible travel for all

People with disabilities struggle when they want to travel, both before and during their trips. This report found that inaccurate or incomplete information is the biggest barrier to accessible travel, followed by the lack of skilled customer service. It also makes recommendations on how the travel industry can do a better job making travel accessible for all.

Blockchain: harnessing its potential in travel

It’s been one of the hottest tech trends in 2017 and we believe it will deliver value to both our customers and travelers alike. This whitepaper shines a light on the many different areas of the travel industry where blockchain is having an impact and provides a window into the wider development of the blockchain industry itself.

Managing Every Mile: gaining control and visibility of Travel & Expense for better ROI

How can business leaders better understand their T&E spending to meet their travel objectives? This is precisely the question this report seeks to answer with insights from Chief Financial Officers, CEOs, Chief Procurement Officers, HR directors and other senior executives

Strengthening the Airport Value Proposition

We commissioned Frost & Sullivan to investigate how airports can make modern technology a differentiator to build value for themselves, airlines, and passengers. The report finds that by incorporating IT into its value proposition, an airport can strengthen its positioning and points of differentiation in both the passenger experience and operational efficiency.

Which report did you find most insightful and useful? Let us know below or send us a Tweet!


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