We’re creating a more connected travel industry, underpinned by sustainability and long-term investor relations.
We strive to build strong relationships with customers by working together and listening carefully to their needs. Our customers’ success is our success, and based on our history, this has empowered us to stay a step ahead of the competition.
Passion and enthusiasm helps us to shape the future of travel in our market and to ensure the profitable growth of our company and of our customers for the next decades. But we are also convinced that our relationships with customers can positively influence and enrich our knowledge and guide our actions. By sharing the latest travel knowledge with each other, we engage our customers as partners with the aim to grow together.
That is why we visited BCD Travel Italy’s headquarters in the centre of Milan recently. BCD Travel Italy has a reputation as one of the best travel companies in the world with their full range of business and leisure travel services. Their mission is to anticipate the evolution of their customers’ needs, offering the best solutions in terms of human resources, processes, and technology.
We wanted to learn more about their mission and also where their CEO Davide Rosi thinks the future of travel is heading over the next 10 years.
We talked about several insightful themes with Davide including: