Japan Airlines joins the Altéa community as part of its IT modernisation plan

Julia Sattel

Senior Vice President, Airlines, Amadeus IT Group

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Japan Airlines (JAL), one of the leading Asia-Pacific carriers, will migrate to the full Amadeus Altéa Suite in order to deliver a modern, customer-centric IT foundation across both its domestic and international routes.


JAL is the latest oneworld airline to adopt the Amadeus Altéa Suiteand we are extremely pleased to welcome them into our growing Altéa community. This agreement follows a period of sustained growth for our suite of products and services across the entire Asia Pacific region in particular. Indeed, as well as JAL we are currently working with a number of leading airlines across the region, and our commitment to Asia has never been higher. Both in Asia Pacific and beyond we are helping our customers to better connect, manage and serve the evolving 21st Century traveller.

In parallel, as our technology is based upon open systemswe are confident that it will deliver the flexibility, responsiveness and scalability required to cater to JAL’s evolving commercial requirements. To date, more than 120 airlines have contracted Altéa.

To ensure a smooth migration to the Altéa Suite, the process will be supported by the local Amadeus Airline ITteam based in Tokyo.

For more information – please see the full press release here.


Asia Pacific, Japan, Altea