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How is the Amadeus Hotel Platform an example of an Open System?

Jeff Edwards

Amadeus Global Hotels Group

Amadeus is unique in that it owns both the software and the infrastructure that powers its solutions. No other provider can boast this. It gives Amadeus much more control over security and resilience; benefits which it can pass on to customers.

Amadeus Hotel Platform

Amadeus Hotel Platform is an excellent example of a platform conceived from an Open Systems approach and developed with the proliferation of cloud computing in mind.

The platform is a centralized hotel management solution built around one comprehensive database.

Available as a Software-as-a-Service (SaaS) model, it combines central reservation system, above-property management solution, call centre, distribution to any channel, e-commerce, m-commerce and business intelligence into one fully integrated platform.

It can also interface with Amadeus’ Revenue Management solution or any other third party application.

Check out our report Clearing the Cloud; Best of Open Systems and Cloud for hotel business optimisation for more on this hot topic and let us know what you think in the comments section below.


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Open Source