Amadeus Altéa. It's the industry standard.
Offering best-in-class solutions and unrivalled expertise on a tech stack using AI supporting traditional industry standards and protocols, Amadeus Altéa PSS powers hundreds of full-service airlines worldwide.
The world's most trusted end‑to‑end PSS airline solution
Every day, Amadeus Altéa helps airlines break new ground, and is a stepping stone to the future. We continually enhance its pioneering technology to deliver exceptional end‑to‑end capabilities by integrating PSS‑based solutions in an optimal way.
It is the industy‑standard for airlines looking for a reliable and proven PSS solution, end‑to‑end.
Industry-standard PSS
Amadeus Altéa customers
Global competency centers
Core solutions
Be efficient and effective
For full‑service carriers, Amadeus Altéa offers comprehensive inventory, reservation, ticketing, departure control and, digital solutions for end‑to‑end efficiencies.
Boost your performance by increasing revenue and improving efficiency with innovative inventory technology.
By using advanced availability management techniques, dynamic customer identification and airline policy controls, you can automate flight schedules, codeshare agreements and seat allocation, as well as identify the most important customers and demonstrate responsiveness to competitors' actions.
Increase your booking opportunities with ease by selling flights and ancillaries across a broader range of distribution channels.
Automatic recognition of traveler preferences allows delivery of personalized services during booking, in line with specific policies, and throughout the journey – with real-time notifications.
Automate a range of the transactions needed to (re)issue, modify, cancel or refund e-tickets, and reduce your processing costs.
With our comprehensive ticketing platform, you can distribute EMDs and gain extra revenue from upsells. Automation makes servicing easier and empowers your travelers’ decision-making at digital touchpoints.
Ensure a smoother passenger experience at airports, from check-in to baggage re-claim.
Amadeus Altéa DCS increased automation and self-servicing digital capabilities allow travelers to better control their journey, even in times of disruption, with efficient care and compensation. Centralize your airline's operations leveraging an intuitive graphic user interface, and boost productivity.
Innovate and differentiate your business on any digital touchpoint with a high speed to market.
By using Amadeus Altéa Digital Experience suite, you can access an open and flexible platform where airlines, third-party providers and Amadeus can connect, develop, and share technology.
Solutions for all your needs
Dynamically generate unlimited price points for airfares and ancillary services, leveraging artificial intelligence and real-time data to deliver the best balance between margin and traveler purchase probability. All while gaining additional value from the smooth integration of the solution with your airline ecosystem.
Grow your conversion rate by giving travelers what they want. Travelers want to find the best deal – fast. They also want fares to be accurate and bookable. And it’s not just about the lowest price. Many are prepared to pay a premium to get more options, like changing flight bookings, or valuable extras, such as premium economy. Make their booking decision simple and increase sales.
Engage with travelers in new and different ways, by offering greater choices wherever they shop, and by keeping in touch along their entire journey with tailored offers and services to suit their needs. With an effective merchandising strategy, you can unlock new revenue streams and boost your travelers' loyalty from delivering more customized experiences.
Today, each traveler’s path to purchase is unique. Travelers engage across multiple channels at different stages of their journey. Each of those touchpoints constitutes an opportunity for airlines to connect. With Amadeus Sales & Distribution solutions, you can address the best mix of channels and touchpoints to reach your target customers, in line with your airline’s business model and strategy.
Monetize your airline’s currencies and maximize your reward mechanisms. Travelers expect value when they engage with your loyalty program. Our data-led solutions help you understand travelers’ needs to create personalized interactions throughout their journeys. With Amadeus Customer Loyalty, we make it easy to build profitable relationships with members anytime, through any channel.
Turn your airline’s data into actions that deliver value. Big data is going real-time. Processing and analyzing this data continue to be a challenge. Amadeus Data & Agility solutions help your airline detect and extract insightful and meaningful information, allowing increased performance and more efficient operations.
Solve your business and technology challenges, simplify your operations, and optimize the usage of your solutions with our proven expertise. We mobilize experts across the world to cater to your unique requirements and model the right solution to your needs, allowing you to focus on your day-to-day business.
What our customers say
"As a growing global airline, Amadeus' distribution is very important but also the Altéa PSS is very important to make everything run smoothly."
What our customers say
"As we continue to transform, Amadeus is a very valuable and innovative partner. They provide us the needed global reach to sell our products globally and that helps us grow our business."
What our customers say
"We need to be able to drive content via NDC that is unique, so customers want to hook in. The more we can do to have the same experience across channels, the better we’ll be in the future."
- Neil Geurin
- Vijay Bathija
- Lars Sande
Partners
A value-added partner ecosystem
We believe our partner ecosystem is critical to help foster innovation and boost growth for airlines. We partner with a wide range of business and technology providers who share our vision.
