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How do you transform the way your airport works?

Amadeus for Airports

Transform the airport experience with smart solutions that make travel easier and operations smoother. Become the airport of choice for passengers and airlines alike.

Contact sales

Trusted technology partner

An inspiring future vision & flexible roadmap for airports

Pioneering Amadeus technology has powered the global travel and tourism industry for over 35 years. With a deep connection with airports and airlines, we offer an open platform, unrivalled end‑to‑end data connections, a clear vision for the future, and the ability to deliver the simplified, scalable systems and solutions your business needs. Today and tomorrow.

Our expertise and proven track record of delivering market‑ready innovations —including biometric capabilities and AI‑powered solutions— is second to none. Airports of all sizes choose to partner with Amadeus for our flexible solutions, our assistance in sustainable airport development, and for the consistency and connectivity we bring to their operations.

Airport Experience Platform

Explore our airport, airline and border solutions all in one place

The Airport Experience Platform is an interactive showcase that brings together our end-to-end portfolio for airports, airlines and border authorities.

Discover our solutions, understand how capabilities connect across the journey, and identify the use cases that best fit your priorities.

Explore at your own pace, or book a walkthrough with one of our experts.

Visit the Airport Experience Platform

What our customers say

Adelaide Airport’s flexible and future‑ready foundation with Amadeus

Dermot O’Neill, Executive General Manager, People, Culture and Customer at Adelaide Airport explains how the Amadeus platform provides a flexible and future‑ready foundation.

This foundation helps improve the passenger experience, makes it easier for airlines to operate and grow, and supports more efficient use of terminal facilities.

The major self‑service check‑in and bag drop upgrade at the airport will empower travelers and reduce queues. At the same time a move to the cloud supports passenger service innovation while easing connectivity with airlines.

Watch on YouTube

Brisbane Airport’s transformational journey

The $5 billion Future BNE transformation at Brisbane Airport includes planning for a third terminal and extensive modernization of existing domestic and international terminals.

As part of this process, the airport has chosen Amadeus technology to deliver an exceptional passenger experience.

Passenger processing technology will move to the cloud to power more than 300 agent‑assisted check‑in desks across both terminals, facilitating easier connections and common‑use capabilities for airline partners.

Here, Maria Laidlaw, Chief Information Officer at the airport, outlines how self‑service is reshaping the passenger journey — putting greater control in travelers’ hands while simplifying processes and reducing friction across the airport.

Watch on YouTube

Québec City Airport takes a data‑centric approach

Marc‑André Bédard, Vice President, Business Development and Technology, Québec City Jean Lesage International Airport, explains how Amadeus Virtual APOC (vAPOC) will enable closer integration of people, data, and intelligence across the airport.

The result? More effective communication and, with the integration of artificial intelligence, a stronger ability to anticipate future demand and capacity requirements ‑ and respond accordingly.

Watch on YouTube

Heathrow Airport on the benefits of self‑service and biometrics

As passenger numbers at Heathrow continue to rise, teams on the ground are finding creative ways to meet demand.

Here, Graham Wilkes, Technology Business Partner for Services at Heathrow Airport explains how self‑service bag drop units from Amadeus have helped the airport use space more efficiently while enhancing the passenger experience.

Wilkes also discusses how a collaborative approach, aligning the needs of airports with those of technology providers, delivers better outcomes for both.

Watch on YouTube

How Manchester Airport implemented a new operational model

Chris Woodroofe, Managing Director at Manchester Airport, looks at a new operational model for Terminal 2 today, allowing domestic and international passengers to seamlessly share the same arrival and departure infrastructure.

Enabled by advanced biometric identity reconciliation, delivered in collaboration with Amadeus, the airport is addressing the industry‑wide challenge of rising passenger volumes and constrained terminal capacity.

Speaking to our own Rudy Daniello, Executive Vice President of Amadeus AirOps, he explains how biometric identity reconciliation embedded within the passenger journey enables the airport to confirm eligibility to move through specific terminal zones without repeatedly stopping for manual checks.

Watch on YouTube

Airport products

Explore our range of solutions for airports

Airport operations

Achieve optimal turnaround planning and execution with our modular, scalable solutions.

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Passenger experience

Deliver a great passenger experience, from check-in to departure with our solutions for passenger services.

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Baggage services

Elevate your airport’s baggage services with automated bag tracking, smart messaging and more.

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Ground handling

Select from a wide range of solutions to manage ground handling services at your airport.

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See all airport products

Next steps

Get in touch

Whether you’re looking for inspiration or are ready to discuss implementation, our friendly experts are here to help. Get in touch to speak to our team and request a demo.

Contact sales Request support

Amadeus for Airports

An inspiring future vision & flexible roadmap for airports

Explore our airport, airline and border solutions all in one place

Adelaide Airport’s flexible and future‑ready foundation with Amadeus

Brisbane Airport’s transformational journey

Québec City Airport takes a data‑centric approach

Heathrow Airport on the benefits of self‑service and biometrics

How Manchester Airport implemented a new operational model

How Amadeus helps deliver the difference

Explore our range of solutions for airports

Airport operations

Passenger experience

Baggage services

Ground handling

Latest airport insights

Get in touch