Report

Travel Technology Investment Trends 2024: Airports

Airports are striving to deliver a perfect passenger experience whilst tackling a challenging operating environment.

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Findings

Key findings include:

Technology

50% of airports expect that machine learning is the technology that will have the biggest impact in the next 12 months.

Data analytics

Over the next 12 months, 40% of airports are expecting to implement data analytics for insights into key airport processes.

Ultralight passenger processes

44% of airports said that in the long term, they will focus on implementing ultralight passenger processes e.g. mobile phone + biometric for check‑in.

Travel Technology Investment Trends 2024

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