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Amadeus is committed to protecting the privacy of Personal Information it collects and processes. Amadeus will act in compliance with applicable data protection legislation.
We, Amadeus Group, want you to be familiar with how we collect, use and disclose Personal Information (information that identifies you as an individual).
The legal basis for processing your personal data is that the processing is necessary for the performance of the relationship with you, which is regulated by the Terms and Conditions and by the specific forms collecting your data.
The legal bases for processing the personal data for research, analytical and statistical purposes and to identify products and services that may be of interest to individuals is on the bases of the legitimate interest of Amadeus. Where personal data is processed for these purposes the privacy impact on the individuals whose data is being processed will be considered.
Amadeus collects and processes information from you at various stages during your time using the Site.
The types of Personal Information that we collect and process includessss:
a. Personal Information:
a. Salutation, Name, last name, address, company name, job title, country, indus-try, mobile phone and email address.
b. Any other info you provide to us in contact forms (you will see exactly what in-formation we collect form you by filling the fields in the form);
b. IP details and location data; and
We use the Personal Information collected from you:
We may combine personal information collected from your navigation with the information provided by you through different channels (newsletters, specific campaigns, contests, etc.) obtaining a set of all your data provided to Amadeus. We will use this combined information to understand which are your preferences regarding the Amadeus services and products and to be able to provide you a targeted experience. We need to understand who are you and what your needs are. Having that knowledge we can offer you what you expect from us.
If you change your mind, and no longer wish to receive marketing-related e-mails from us on a going-forward basis, you may unsubscribe from receiving such marketing-related e-mails or from such sharing at any time by using the tool provided to you.
In addition, we may also disclose your information to:
Where such disclosures take place Amadeus requires the appropriate technical and organizational security measures to be in place to protect personal data and for personal data to be processed lawfully.
Amadeus only allow affiliates and third party service providers to use personal data for specified purposes and in accordance with Amadeus instructions.
Any sharing of Personal Information using third party platforms would be governed by the terms of the third party platform used.
When Amadeus share your personal data with its affiliates and third party service providers who process personal data on behalf of Amadeus this will involve transferring personal data outside the EEA. When personal data is transferred to another country it will continue to receive adequate protection through contractual or other arrangements put in place with Affiliates and third party service providers. For these transfers at least one of the following appropriate safeguards will be implemented;
Further information on the appropriate safeguards used when transferring personal data outside the EEA can be requested through the contact details set out below in the section legal rights. When requesting this information please make a reference to the transfer of personal data outside the EEA.
This Site may permit you to send messages regarding Site-related content to another individual though the site. If you wish to use this feature, you may be required to provide us with the individuals email address. By using this functionality, you affirm that you are entitled to use and provide us with the recipient's name and email address for this purpose. Amadeus shall not assume any liability that may arise from sending this kind of messages to the recipients as we are doing this at your request.
Some services may let you share information with others. As a recommendation we urge you to exercise discretion and caution when deciding to disclose your Personal Information, or any other information, on the Site.
We use reasonable organizational, technical and administrative measures to protect Personal Information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Please do not send us sensitive information through e-mail. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us in accordance with the contacting section of this Site. Please note that e-mail communications will not necessarily be secure; accordingly you should not include credit card information in your e-mail correspondence with us.
When Personal Data is processed on behalf of Amadeus access is limited to those who have a business need to know, Personal Data will be processed in accordance with the instructions of Amadeus and those who have access are subject to a duty of confidentiality.
Amadeus have in place procedures to deal with any suspected personal data breach and will notify individuals and any applicable regulator of a breach where they are legally required to do so.
Amadeus retains personal data for as long as necessary to fulfil the purposes it was collected for including for the purposes of satisfying any legal, accounting or reporting requirements.
Please note that on any forms where you provide us with your details, we may specify the period of time that we intend keep the data according to the specific proposes defined in the form.
The Site is not directed to children, and we request such individuals to not provide Personal Information through the Site.
Under certain circumstances individuals can exercise rights under data protection laws. You can exercise these rights relating to your personal data, or contact Amadeus for data protection related questions, by email to email@example.com or write to Chief Privacy Officer, Amadeus IT Group, S.A. C/Salvador de Madariaga 1, 28027 Madrid, Spain.
For the following rights please make a reference to the following in the request:
Amadeus will require authentication of your identity and may require additional information to confirm that the rights that you may have under data protection laws are being exercised correctly.
Although Amadeus intends to carefully address any request and/or claim from you, as well as carefully process your personal information, you are entitled to file any claim or complaint before the relevant data protection authorities, if the answer provided by Amadeus does not meet your expectations.
This Privacy Notice is published by Amadeus IT Group S.A and may be changed at any time. The date it was updated is shown here, May 04, 2018.