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Report

Travel Technology Investment Trends 2024: Airlines

Today’s traveler expects to be wowed way before they arrive at their destination. Passengers want a smooth, effortless journey, combined with exceptional, personalized experiences.

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Findings

Key findings include:

Innovation

Innovation is the top technology investment driver for airlines over the next 12 months.

Investments

89% of airlines surveyed are planning “at least” moderate investment in their business.

Challenges

Airlines are looking to solve a range of operational challenges, with high costs topping the chart.

Benchmark your own plans against the airline industry's investment drivers, challenges and ambitions for the year ahead.

Key objectives driving technology investment for airlines
Aspirations of airlines on the journey to modern retailing
The technologies expected to make the greatest impact on the industry

Resources

Need fast facts?

Explore 5 key travel technology investment trends for airlines in our interactive infographic.

Infographic

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Infographic

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